3BU Hostel Gov Pack Upper Session

The pod itself was nice and the aircon was strong, but I had a really frustrating check-in. I arrived for one night hoping to rest before going out, and was told to follow up about the towels. More than 45 minutes later there still weren’t any, so I went back upstairs and asked the front desk twice when they’d arrive. They said 5pm because the towels were at the other branch. For a 3pm check-in, they should have been ready. Nobody asked which room or pod I was in, and I didn’t hear an apology. I understand delays can happen, but the way they spoke made it worse. I didn’t want to make a scene over a towel, but the service was poor. I hadn’t brought one because towels were listed under their “amenities.” Management should train staff for better customer service. The photos are the same as the ones in other reviews.

The only thing I’d change is the shower water pressure. Otherwise, the pods are cozy and private, and it’s easy to get around with bus stations, Session Road, and SM Baguio nearby. I had a great stay and would gladly return. It’s a good hostel for solo travelers.

The staff were kind and accommodating, and dealt with the issue I had, but switching rooms took a lot of time. I’m unsure if I’d book here again. I hope they fix the foul pod smell, the shower and heater, and the security. We weren’t given keys to lock the door, even at night, so it seemed anyone could get into the rooms. I stayed for 1 day, and the pod I was assigned smelled like dead rats. I sprayed alcohol and perfume around to try to reduce it, but it didn’t work. I had to leave for a while because I couldn’t stand the odor; when I came back, it had spread to the clothes and belongings I’d left there. I was moved to another room, where the pod was nice and had no bad smell. The room was small but tidy, though there was no mirror. The shower and heater didn’t work either. I had to wait for a pail to fill before I could shower, which took almost an hour.

It’s beside most bus terminals and SM Baguio, and for a solo trip I’d stay here again. The price is affordable, the place is cozy, and there’s a co-working space and a 24hrs cafe. The heaters work, towels and toothbrushes with toothpaste are provided, and the free WiFi covers the days you stay. The lockers only fit sling bags or other very small bags, aren’t large enough for luggage or a regular travel backpack, and don’t even have locks. There’s also just one comfort room per pod, with the shower and toilet together, so more would be useful.