The MetroCentre Hotel and Convention Center
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Available
- Breakfast
- Available
- Extra bed
- PHP 750 per guest/night
- Airport shuttle
- Free
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 5 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- fridge
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- telephone
- toiletries
- towels
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1 / 6 Penthouse Suite
- Private bathroom
- air-conditioning
- bathrobe
- coffee
- desk
- fridge
- hairdryer
- mini-bar
- mirror
- private-bathroom
- safe
- shower
- slippers
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Standard room
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- private-bathroom
- safe
- shower
- slippers
- telephone
- toiletries
- towels
- tv
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Superior room
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- private-bathroom
- safe
- shower
- slippers
- telephone
- toiletries
- towels
- tv
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Guest reviews
Recent reviews shared by hotel guests
Angelo C.
The room itself was clean, including the toilet, and the sheets were in good shape with no mold. I only stayed one night after booking through Agoda.com, but the listing didn't make it clear that there was both an older and a newer building. It showed photos of each, yet I didn't know which one I was getting until check-in. We ended up in the older, more worn building, though that part wasn't a major issue for me. I judge a room by cleanliness, fresh linens, and the basics. There wasn't an electric kettle for coffee, which is something I've found even in cheaper hotels here and abroad. I'd have preferred a hair dryer and kettle instead of the refrigerator. The front desk and restaurant staff were courteous, and check-in went smoothly. What bothered me was asking for a bathrobe because I'd forgotten my sleepwear and being told they couldn't provide one in the old building. I pushed back, and they eventually brought one, but it left me wondering if guests in the new building would have received it without an argument. We also paid for an in-room massage. The service was outsourced, since the hotel doesn't have its own spa, and the massage itself was very good and relaxing. But the therapist expected us to provide our own bath towels. At other hotels, the massage staff have brought linens to cover the bed and extra towels, which seems reasonable given how much this service cost. The hotel looks five-star, but those service issues felt two-star to me. Please work on the things I've mentioned, since they seem easy to fix. I'll still come back, mainly because I disliked the hotel I stayed at here two months ago even more. Thanks.
Nina M.
Aldrin and Aileen were attentive and helped sort out the broken key card without judging us. The issue got resolved, but I was disappointed by the receptionist or operator's attitude. When I asked for help, Emily was rude and immediately asked if I knew there would be a charge, even though the old, flimsy card breaking wasn't my fault. A bad experience with customer service.
Chen Y.
The typhoon canceled every ferry that day, so we couldn't get to the hotel. We contacted the hotel right away, and they agreed to cancel, telling us to submit the request through Booking.com. After I did that, the hotel said nothing had come through. I sent the request again and got the same answer. Now Booking.com and the hotel are blaming each other, and neither side is replying. It's very disappointing and unprofessional. Having our vacation disrupted by the typhoon was already frustrating. It's even worse that the hotel and Booking.com haven't helped us.
yuqing Z.
I booked a luxury king room and was given one with no windows, facing a wall. At check-in I repeatedly asked whether any other rooms were available, and was told there weren't. But when I asked to switch rooms, one suddenly turned up. The staff were also very unpleasant. This place's low rating makes sense.
Megan F.
The room wasn't clean or properly tidied when I arrived. After sleeping in the bed, I've been itchy and developed rashes. I expected better from a hotel, and found the stay very disappointing.
Amenities
Everything available at this property
General Services
70 available- Shopping on site
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Fire Extinguisher
- Room service
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Airport transportation
- Car rental
- Tour assistance
- Billiards
- Karaoke
- Nightclub
- Sun Deck
- Ping Pong
- Darts
- Total number of rooms
- Number of floors (main building)
- Double rooms
- Suites
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Car hire
- Transfer service
- Airport Shuttle
- Laundry service
- Launderette
- Medical service
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Supermarket
- Shop
- Concierge
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Smoking area
- Banquet hall
- Projector
- Game room
- Hot tub
Accessibility
3 available- Upper floors accessible by elevator
- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet access
- Wi Fi
Parking
3 available- Parking
- Car park
- Secure parking
Meals
7 available- Minibar
- Bar
- Breakfast
- Breakfast in the room
- Restaurant
- Poolside snack bar
- Air conditioning in Restaurant
Business Services
7 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Conference room
- Meeting room
- Business centre
Recreation & Wellness
2 available- Sauna
- Massage
Pool and beach
4 available- Swimming pool
- Outdoor pool
- Beach/pool towels
- Beach
Sports
1 available- Gym
Children
2 available- Babysitting service
- Children playground
Room Amenities
10 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- TV
- Shower/Bathtub
- Shower
- Slippers
- Toiletries
- Towels and bed linen
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
175 m 2 min walk
1.1 km 14 min walk
423 m 5 min walk
24 m 1 min walk
Attractions
20- Carlos P. Garcia Heritage Museum423 m 5 min walk
- Plaza Jose P. Rizal483 m 6 min walk
- Hinagdanan Cave6.3 km
- Baclayon Church6.7 km
- Napaling Reef9.4 km
Restaurants
20- Jhelfranz Cafe + Bistro24 m 1 min walk
- Sidewalk Express Internet Center29 m 1 min walk
- Silogan Quarterz107 m 1 min walk
- Woodie's Bar and Grill128 m 2 min walk
- Central District Cafe133 m 2 min walk
Transit
20- Bohol-Panglao International AirportAirport12.2 km
- Multicab terminal for ICMBus175 m 2 min walk
- Tagbilaran - Baclayon Bus TerminalBus177 m 2 min walk
- Tagbilaran - Lindaville Bus TerminalBus258 m 3 min walk
- Jeepneys stationBus270 m 3 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required
Transfers
One-way Airport shuttle - Extra charge may apply
Rules and eligibility
Children
Ages 0-11 - Extra bed available