Zamek Księża Góra
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Extra bed
- PLN 160 per guest/night
- Pets
- Allowed
- Luggage storage
- Available
- Languages
- German, English, Italian +1
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- desk
- fridge
- hairdryer
- heating
- iron
- private-bathroom
- safe
- shower
- toiletries
- towels
- tv
- wardrobe
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1 / 5 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- bedsheets
- desk
- fridge
- hairdryer
- heating
- iron
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
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2 Bedrooms Family Suite
- Private bathroom
- desk
- fridge
- hairdryer
- heating
- iron
- mirror
- private-bathroom
- safe
- shower
- tea
- tea-or-coffee
- telephone
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1 / 6 1 Bedroom Apartment
- Private bathroom
- hairdryer
- private-bathroom
- tv
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Guest reviews
Recent reviews shared by hotel guests
Jan N.
The rooms were dirty and poorly cared for, with stains on the carpets and broken blinds. Housekeeping only came on request, and one sauna was out of order. The pool was the bigger problem: the water was cold, and only later did staff tell us the heating system had broken. We’d chosen Hotel Zamek Księża Góra largely because of the pool, so it had a real effect on our stay, especially with young children. We wouldn’t recommend the hotel to families. They offered a 10% refund and a voucher for 20% off a future stay. We thanked them but turned down the voucher because we have no plans to return, and asked them to reconsider the refund. Since then, the hotel hasn’t answered our messages. We also learned it wasn’t responding to Booking.com, which was trying to help sort this out. We find that treatment insulting to customers. The hotel seems to neglect both its services and basic communication. It’s hard to understand how a place with this much potential could treat guests this way. We wouldn’t stay there again, and hope this helps others avoid the same unpleasant experience.
Alina K.
The views are magical, and our room was clean with a great outlook, but the grounds are small. For the price, the hotel felt very average, and breakfast was much the same, even though it was included. The staff spoke only Polish. The toilet was broken and flushed at random, and no one at reception gave us clear information about the barbecue area, which had been a key reason we chose this hotel.
daniel M.
We got to enjoy the sauna and pool, both clean and with fresh water, and the mountain views were beautiful from every angle. The rooms were clean, the service was perfect, and the food was amazing, definitely some of the best. It was a really nice stay, and we’ll be back.
jonas L.
The new building has a small pool, a sauna, and a vapor room, and all three were superb. We stayed with family and felt it was well worth it. The rooms were clean and thoughtfully laid out, with magnificent views. Breakfast was fresh, delicious, and had lots of choices. The food was incredible, and the friendly staff were always helpful. Next time I'm in Karpacz, I know where I'll stay.
hanna_kowalska
The view is the one thing I liked here. At around $200 a night, the price felt far too high for what we got. The pool is tiny, more like a puddle, and the water was cold. The spa area wasn't ready, and the hamam didn't work at all. We even had to pay extra to use bathrobes. There wasn't a place to relax with friends. Well, there was the conference room, but it was open and, as we found out later, absolutely off limits. At New Year's, we were kicked out right when we were about to make a wish and welcome the year. I understand that it was forbidden, but they could have let us stay a little longer, until 00:10 or so. We tried asking staff how to reserve the room, but nobody gave us an answer. Booking listed meeting and banquet facilities without mentioning extra charges, yet the staff couldn't explain what those facilities were. The next morning, after we'd been sent out, a woman at reception gave us more negativity. We tried to apologize for the misunderstanding and start the year without hard feelings, but she blamed us again for acting at home by entering a forbidden room. Thanks for the hospitality. There was no New Year's program at all. Parking on the hotel grounds also cost extra, which seemed strange. Keep all this in mind when planning your trip. I'm sure you can find a more pleasant place to stay and relax.
Amenities
Everything available at this property
General Services
21 available- Elevator/lift
- Smoke Free Property
- Ticket assistance
- Garden
- Terrace
- Reception desk
- Room service
- Linens
- Laundry
- Safe Deposit Box
- Luggage storage
- Telephone
- Diet menu (on request)
- Polish
- Tour assistance
- Barbecue grill(s)
- Barbeque
- Sun Deck
- Family/Kid Friendly
- Ski storage
- Skiing Off Site
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
3 available- Bar
- Breakfast
- Restaurant
Business Services
1 available- Conference Hall
Recreation & Wellness
5 available- Massage
- Steam room
- Beauty services
- Sauna
- Spa
Pool and beach
2 available- Swimming pool
- Beach/pool towels
Sports
1 available- Fitness facilities
Pets
1 available- Pets allowed
Room Amenities
7 available- Non Smoking Rooms
- Fridge
- Family room
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Shower
Languages
3 available- German
- English
- Italian
What's nearby
Explore attractions, restaurants and transport around the hotel
523 m 7 min walk
601 m 8 min walk
589 m 7 min walk
22 m 1 min walk
Attractions
20- Muzeum Zabawek w Karpaczu589 m 7 min walk
- Centrum Karpacza - Deptak1.2 km 15 min walk
- Papugarnia Śnieżka Karpacz1.3 km 16 min walk
- Centrum Rekreacji i Sportu Kolorowa1.5 km 18 min walk
- Park Bajek1.6 km 20 min walk
Restaurants
20- Restauracja Księża Góra22 m 1 min walk
- Restauracja Atelier Nowa Karpacz317 m 4 min walk
- Restauracja Budka za Rogiem402 m 5 min walk
- Gościniec Nad Potokiem407 m 5 min walk
- Atelier kulinarne Sarmacja535 m 7 min walk
Transit
20- Karpacz, Dworzec kolejowy PKPBus523 m 7 min walk
- KarpaczTrain601 m 8 min walk
- Centrum przesiadkowe KarpaczBus634 m 8 min walk
- Karpacz, Skalna / GranitowaBus960 m 12 min walk
- Karpacz, Skalna / KościuszkiBus995 m 12 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Baby cot
Baby cot (1 available) - Extra charge may apply
Extra beds
Extra bed (1 available) - Extra charge may apply