Comfort Double room
- 2 guests
- full double bed
- Private bathroom
- hairdryer
- heating
- private-bathroom
- shower
- tea
- towels
- tv
- wardrobe
- water
- wi-fi
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Room Information
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Recent reviews shared by hotel guests
This turned into a lesson in how a special trip can go wrong. I booked an apartment for my girlfriend and me, and the first day there was no hot water. They asked us to leave the keys so they could fix it the next day. Nothing was fixed on day two. Instead, they offered two other apartments we'd already seen and rejected before booking. I asked for a full refund so I could book somewhere else, but they refused. They offered 50% back for March 27-28, when we couldn't even shower, and for March 1, which hadn't even arrived yet. We felt forced to move so we wouldn't lose our money. The replacement was half the size, had no AC, and smelled strongly of sewage, like living with horses. At 19:40 I called and begged them to do something about the smell. Their answer was to bang on our door at midnight (00:00), waking us up. The next morning they left a DIY bag of drain cleaners outside. They offered a 30% refund, which felt pitiful, but this was never about the money. They ruined a special trip. Choose wisely!
The location was good, but that's about the only positive. The photos on booking didn't represent the place. There was no heating device in the room, although it stayed mostly warm, so that wasn't really a problem. The worst part was the lack of power sockets. We could barely charge our phones, and there wasn't one near the bed. With the TV hardly working, scrolling on our phones before sleep was about all we could do.
The location is great, and the breakfast voucher for a nearby coffee shop was nice. Still, I wouldn't recommend staying here. Our room smelled like someone had smoked in it, and although we'd booked a triple, the third bed was a small couch that hadn't even been made up. The Wi-Fi was unreliable, and the inside of the building felt old and dirty, especially the moquette.
We had two rooms, one for four people and one for three. One had two beds and a sofa for two, while the other had two beds and a beach lounger with a hard cushion. Both rooms were disgusting, with stains on the carpets and walls and a strange smell throughout. Only the bedsheets were clean. We could hear everyone around us, and the floor creaked with every step.
The host's service was horrific. Replies were impolite, and after asking for an invoice for over a week, I still haven't received one. The bathroom curtains were partly broken and couldn't fully cover the window, so people outside could potentially see in. It's a normal apartment without a desk, though the location in the city centre is good. In short, avoid. It's also known as 27rooms on booking.com.
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