Best Western Plus Krakow Old Town Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Extra bed
- PLN 80 per guest/night
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Polish
- Smoking
- Smoke-free
- Room types
- 4
- Accommodates
- Up to 2 guests
Room Information
Rooms
1 / 6 Premium Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- private-bathroom
- private-entrance
- safe
- shower
- tea
Add your dates to see current rates.
1 / 6 Superior Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- private-bathroom
- private-entrance
- safe
- shower
- tea
Add your dates to see current rates.
1 / 4 Premium Single room
- 1 guest
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- private-bathroom
- private-entrance
- safe
- shower
- tea
Add your dates to see current rates.
Premium Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Beth C.
The restaurant was spotless, with a varied breakfast menu that included delicious Polish dishes. Dinner choices were limited, but the meals were very tasty and good quality. There’s also a covered outdoor seating area at the back for smokers. The hotel is centrally located, an easy walk to the old town square and about 15 minutes on foot from kasimirez. Rooms were spotless, with daily housekeeping doing a fantastic job. They have tea and coffee, a small bar fridge, a safe, an iron and ironing board, and very comfortable beds. The rooms were well heated, and the bathroom had a walk-in shower with shower gel, shampoo, and conditioner. Staff were always friendly and helpful, and the management was superb. I can’t find fault with the hotel and staff. I’d recommend it to anyone looking for a great place to stay in Krakow.

natalia Z.
Everything was within walking distance, and tour pickup was close by. The rooms were quiet and nicely decorated. Breakfast had a great choice, and the staff were lovely, cheerful, and helpful. The bar is small, with high seats that aren’t always good for elderly guests. There aren’t any pubs in the area, so there wasn’t another choice. Shame there wasn’t more space, though it was nice and friendly. Reception recommended an excellent restaurant a few doors away, with amazing art and waiters wearing red shoes.
Simon F.
We visited in February and found the rooms a little hot, but the air conditioning sorted that out. The hotel is close to transport links and the attractions you’d want to see in this gorgeous city. Rooms are large and very clean, breakfast is varied and well made, and the hotel is superbly managed. Many attractions are easy to walk to. For places further out, like the salt mines or Auschwitz, the train you need is literally five minutes from the hotel. Trams are two minutes away on foot and give access to the aircraft museum and shopping areas. Fantastic hotel, well worth staying at.
Marissa K.
Breakfast was a real highlight, and yes, it was included. The walk into the old town runs beside a lovely park, while the river trail was close enough for my run. It felt ideal to me, away from the busiest streets but still perfectly placed. Ella at check-in was quirky and so much fun, and checkout was just as cheerful. The room had great hot water and a comfortable temperature. There’s no refrigerator, just a minibar that stays slightly cool. Parking costs extra, though it’s convenient. We loved our stay.
Nathan B.
We’d definitely come back. The restaurant is worth a try too, with tasty local dishes, and breakfast had delicious hot options that changed each day for different tastes. Staff were so polite and helpful. Our room was comfortable, clean, and tidy, with housekeeping every day. The old town square is only a five-minute walk away.
Amenities
Everything available at this property
General Services
66 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Ticket assistance
- Television in lobby
- Terrace
- Design hotel
- Room service
- Safe (in room)
- Iron and board
- Luggage storage
- Diet menu (on request)
- Cafe
- Shuttle
- Airport transportation
- Polish
- Tour assistance
- Suitable for Events
- Temperature control for staff
- Personal protection equipment for staff
- Contactless Check In And/Or Check Out
- Individually packaged food
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Double rooms
- hotel
- American Express
- EC
- JCB
- Diners Club
- MasterCard
- Visa
- Maestro
- Visa Electrón
- City centre
- Bus/Train station
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Car hire
- Transfer service
- Airport Shuttle
- Laundry service
- Medical service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Cloakroom
- Lift access
- Shop
- Concierge
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Banquet hall
- Photocopier
- Green Tourism
- Non Smoking Establishment
Accessibility
4 available- Upper floors accessible by elevator
- Accessibility features
- Wheelchair access to restaurant
- Wheelchair Accessible
Internet
4 available- Free Wi Fi
- Internet access
- Wired Internet
- Wi Fi
Parking
2 available- Parking
- Car park
Meals
7 available- Bar
- Breakfast
- Restaurant
- Air conditioning in Restaurant
- Breakfast buffet
- À la carte lunch
- À la carte dinner
Business Services
6 available- Business center
- Event facilities
- Fax and copy machine
- Conference room
- Meeting room
- Business centre
Children
1 available- Babysitting and childcare
Pets
1 available- Small pets allowed (under 5 kg)
Room Amenities
3 available- Non Smoking Rooms
- Fridge
- TV
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
19 m 1 min walk
40 m 1 min walk
197 m 2 min walk
27 m 1 min walk
Attractions
20- Planty197 m 2 min walk
- Lustrzany Labirynt254 m 3 min walk
- St. Mary's Basilica398 m 5 min walk
- MNK Sukiennice466 m 6 min walk
- Rynek Główny507 m 6 min walk
Restaurants
20- Od Jajka Do Jabłka27 m 1 min walk
- Nago Sushi & Sake32 m 1 min walk
- Good Day Coffee&Cake104 m 1 min walk
- Złota Kaczka / The Golden Duck114 m 1 min walk
- Czarna Kaczka / Black Duck118 m 1 min walk
Transit
20- Międzynarodowy Port Lotniczy im. Jana Pawła II Kraków-BaliceAirport11.1 km
- św. Gertrudy 01Tram19 m 1 min walk
- św. Gertrudy 02Tram30 m 1 min walk
- św. Gertrudy 02Bus40 m 1 min walk
- Poczta Główna 03Bus141 m 2 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Baby cot
Baby cot (1 available) - Free
Extra beds
Extra bed (1 available) - Extra charge may apply