DoubleTree by Hilton Krakow Hotel & Convention Cen
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Parking
- Available
- Airport shuttle
- Available for a fee
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
1 / 6 Family Connecting Room
- 28 m2
- 1 x King-size bed 150-183 width, 2 x Single bed 80-130 width
- Bathroom
- Shower
- Bathtub
- Hairdryer
- TV
- Minibar
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Safe
- Wi-fi (extra charge)
- Slippers
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1 / 6 King Junior Suite
- 28 m2
- 1 x King-size bed 150-183 width
- Sauna
- Number of bedrooms: 1
- Slippers
- Wi-fi (extra charge)
- Safe
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Minibar
- Internet access
- TV
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1 / 6 Presidential Suite
- 7 m2
- 1 x King-size bed 150-183 width
- Minibar
- Sauna
- Satellite TV
- Bathroom
- Shower
- Bathtub
- Hairdryer
- TV
- Internet access
- Microwave
- Tea and coffee making facilities
- Ironing set
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1 / 6 SUITE STANDARD
- 28 m2
- 1 x King-size bed 150-183 width
- Wheelchair-accessible
- Safe
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Minibar
- TV
- Hairdryer
- Bathtub
- Shower
- Bathroom
- Sauna
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Guest reviews
Recent reviews shared by hotel guests
Luca R.
That breakfast was one of the best I’ve had anywhere: loads of choice, well organized, and genuinely good quality. The Christmas feel was memorable too, with a lovely cinnamon smell that reminded me of gingerbread and made the place feel welcoming. There’s little to criticize about the hotel itself. It’s well kept and everything feels high quality. I’d have happily rated it 9 out of 10, and a perfect score would make sense if the building were a bit newer. My reservation is about the service, especially in the restaurant. The staff seemed very young and inexperienced, and I again found it hard during my time in Poland to get much warmth or a genuine smile from service staff. I think pairing newer employees with more experienced waiters, even at greater expense, could make the service more engaging and hospitable, as you’d expect at a hotel of this level. I had a very good stay at the Hilton DoubleTree Kracov, with a memorable atmosphere and a great breakfast.
Maya B.
The room was cleaned every day, and we really enjoyed the food. The hotel itself is lovely and spacious, and everyone we met on staff was so friendly. On our first evening, a waiter brought fruit and cakes to our room with a little welcome note, just as a kind gesture. It was such a thoughtful touch and helped make Christmas feel special. Thanks for that, and for the delicious cookies at reception. We’d definitely stay here again if we come back to Krakow.
Daniel R.
We’d happily come back to the DoubleTree by Hilton Krakow and recommend it to anyone visiting Krakow. It’s conveniently placed for getting to the city center and nearby sights, but the hotel itself is quiet and relaxing. The rooms are spacious and comfortable, and the modern property is spotless with great amenities. Breakfast was a highlight, with plenty of fresh, tasty choices. From arrival, the staff were warm, professional, and welcoming. The service and attention to detail made the stay better than we expected.
Elena K.
We stayed for four amazing nights and would absolutely come back. We’ve been to lots of hotels, but hadn’t stayed anywhere quite like this. The place is stylish and beautiful, the rooms are cozy and very clean, and dogs are welcome too. The pool and sauna are free to use. There’s good beer, cocktails, desserts, tea, and coffee at the bar. And the breakfast was amazing, unlike anything we’d seen at another hotel. I was surprised they served sparkling wine with breakfast on January 1. The employees were polite, friendly, smiling, and helpful. We loved everything.
Mathieu L.
For a work trip, the room was a comfortable place to unwind: modern and quiet, with a large shower and a great bathroom. Breakfast was excellent too, with lots to choose from and really good pastries. The service let the stay down at times. My room key kept giving me trouble, the front desk was often slow, and room service was disappointing. It was a good stay overall, but the price seems high beside similar hotels in Poland. I’d probably return, though I’ve had better experiences.
Amenities
Everything available at this property
General Services
43 available- Total number of rooms
- Number of floors (main building)
- Single rooms
- Twin rooms
- Double rooms
- Junior suites
- Suites
- Executive rooms
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Maestro
- Visa Electrón
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Entertainment Area
- Electric vehicle charging station
- Key Collection
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Late Check Out
- Mobile phone coverage
- Local and international calls
- Car hire
- Airport Shuttle
- Room service
- Laundry service
- Multilingual staff
- 24 Hour Security
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Cloakroom
- Lift access
- Concierge
- Luggage room
- Library
- Café
Accessibility
2 available- Accessible rooms
- Wheelchair Accessible
Internet
2 available- Wired Internet
- Wi Fi
Parking
2 available- Car park
- Secure parking
Meals
3 available- Dining area
- Bar
- Restaurant
Pool and beach
1 available- Private pool
Sports
2 available- Golf course
- Gym
Pets
4 available- Small pets allowed (under 5 kg)
- Small pets allowed (under 5 kg) not available in all rooms
- Large pets allowed (over 5 kg)
- Large pets allowed (over 5 kg) not available in all rooms
Room Amenities
1 available- Towels and bed linen
What's nearby
Explore attractions, restaurants and transport around the hotel
294 m 4 min walk
371 m 5 min walk
1.5 km 19 min walk
72 m 1 min walk
Attractions
20- Muzeum Lotnictwa Polskiego1.5 km 19 min walk
- Oskar Schindler's Enamel Factory2.3 km 29 min walk
- GoJump2.6 km 32 min walk
- Ghetto Heroes Square2.7 km 34 min walk
- St. Florian's Gate2.9 km 36 min walk
Restaurants
20- 5th Avenue Restaurant & Lounge Bar72 m 1 min walk
- Art Cafe183 m 2 min walk
- Bistro Tablica212 m 3 min walk
- Siesta - Coffee, Wine, Pasta443 m 6 min walk
- Burgerija450 m 6 min walk
Transit
20- Międzynarodowy Port Lotniczy im. Jana Pawła II Kraków-BaliceAirport13.9 km
- Dąbie 03Tram294 m 4 min walk
- Dąbie 05Bus371 m 5 min walk
- Dąbie 04Bus388 m 5 min walk
- Dąbie 01Tram395 m 5 min walk

Stay rules
Important conditions for your stay