ibis Styles Warszawa Centrum

The staff were very good, and the rooms were nice and clean. The shower was a good size, though there could be more room to hang clothes. Breakfast was poor compared with other Ibis hotels. The location is a good 10-15 minute walk from the city centre and old town. We enjoy walking, so that wasn't a drawback. You get what you pay for.

The reception team were kind and helpful throughout, and the lobby was a nice extra, with free coffee, water with lemon slices, and cookies that were restocked quickly. The hotel is within easy walking distance of Warsaw’s main attractions, which made getting out to explore convenient. We held a team building event at Ibis Styles Warszawa Centrum, and the stay was outstanding. The rooms were cozy, colorful, and beautifully designed. Housekeeping came daily and paid close attention to detail. Even my tea bags were replaced with fresh ones the day after I used them. Food was a real highlight. Breakfast was delicious and varied, with lots of healthy choices, fresh vegetables and fruit, and a cold press station where we could make juice from carrots, beets, oranges, and apples. Dinner was just as tasty and well balanced. A lovely atmosphere, spotless rooms, good food, and exceptional service. I'd recommend it for business or leisure.

The room was comfortable and a decent size, and the food was great. But it was far too warm, and I couldn't get the temperature down. I was in Warsaw for the marathon on 28th September and hoped to sleep well before the run. When I tried the air con, it blew hot air. Reception explained that the hotel had switched it to heating only two days earlier because of the seasonal change. Turning it off was the only way to reduce the heat, but the room stayed too warm, and the window wouldn't open. I didn't sleep as well as I could have in a cooler room.

When I arrived, the room was very cold. I contacted someone and was told to wait for it to warm up. It seemed that if nobody was staying in a room, they didn't heat it. The next day I had the same problem, so they moved us to another room. It was a little warmer, but still not comfortable without taking hot showers. They said that was the maximum temperature and the technical department wasn't working, and maybe they could give me some blankets. I asked to speak to the manager, was told he wasn't there and that they'd contact me, but nobody did. I paid the hotel to wrap myself in blankets. The reception staff behaved very badly, and I had to speak to three people before they changed my room.