EnHotel

We loved our weekend here. Breakfast was perfect, the rooms were cozy, and the spa was small but really nice. The staff were very welcoming, and we enjoyed the weekend morning yoga sessions so much. The surroundings are beautiful, with many trails starting right at the hotel. If you plan to ski during high season, book the skipass/gondola ticket ahead of time. It was sold out on Saturday.

I usually try not to judge hotels, but this one really is amazing. The food was perfect, and so was everything else. The staff were super professional and helpful, especially Kaja, Aga, the restaurant manager, and the gentlemen who picked us up, dropped us off, and brought us back.

The location suited us perfectly: forest and mountain views, a quiet setting away from busy Zakopane, and the bus stop only a short walk downhill. We also found the hydroelectric plant's sound soothing, more like white noise, and slept very well. At EnHotel, our room, agreed price, and private parking fee all matched what had been explained. We got the directions by email and WhatsApp, could ask whenever we needed help, and the driver brought us and our bags by shuttle. The room had air conditioning with a ventilation setting and windows facing nature. It was fresh and clean, with lovely-smelling bedding. We saw no cameras; someone may have mistaken a smoke detector for one. The restaurant food was fresh and carefully cooked, so food poisoning sounded very unlikely to us. It’s unfortunate that staff have to deal with claims like that. We really enjoyed the restaurant. We’ve stayed at boutique hotels in the Czech Republic and Austria, and the food here stood out. Breakfast had a generous buffet, plus eggs, oatmeal, and freshly made sausages on request. Lunch and dinner felt like fine dining. Dishes are made fresh, so there can be a bit of a wait, though drinks and the first course arrived quickly and the gaps between courses felt right. If you want fast food, this isn’t the place. The included tip seemed fair for the quality, and lunch was available without any problem. We loved the calm mountain retreat atmosphere. Being served by the receptionist or chef only made it feel more welcoming and homey. We’ll gladly come back.

The mountains, rooms, food, and staff all made our November stay feel like a real escape from everything. There’s something special about this place, and we’d love to return.