Michael R.
The dinner they offered to make up for the trouble was awful, bland and low quality, and when we asked for a decent wine we were told only the cheap house option was included. The problems started with the air conditioning, which never worked, leaving us trying to sleep in sauna-like heat. The following day technicians spent most of the day in our room instead of moving us, so we lost a day of our vacation and couldn't relax. They left dust and debris on the floor and our belongings, with no apology or cleanup. I rarely post negative reviews, but this stay was miserable and unacceptable for the price. A lot of what they advertise, from amenities to service and food, didn't match our experience. I'd book somewhere else.
