Puralã - Wool Valley Hotel & SPA
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Extra bed
- EUR 30 per guest/night
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Languages
- Spanish, English, French +2
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- bedsheets
- bridal
- desk
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- shower
- slippers
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1 / 5 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- desk
- hairdryer
- mini-bar
- private-bathroom
- safe
- slippers
- soundproofing
- telephone
- toiletries
- towels
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Executive Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- bedsheets
- desk
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- soundproofing
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1 / 4 Executive Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- bedsheets
- desk
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- soundproofing
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Inês C.
The spa and massage services were great, while the pool itself was ordinary. Compared with similar hotels, the price is far too high for what's offered. We'd told them we needed to check out at 8 am. They said we couldn't have the regular breakfast half an hour early and might not even get coffee. The only option was a takeaway breakfast: plain bread with cheese and ham, one juice, one yogurt and a piece of fruit. We ate it beside the breakfast area and even had to ask for basic cutlery. I expected at least to be allowed to eat in the regular area, with the food available 30 minutes before the usual time. There was no coffee machine or tea in the room. Tea was available at reception for €2 in a paper cup.
Pedro M.
The hotel was clean and the price was good. We had great breakfast, lunch and dinner, and the swimming pool was great too, though the aqua fitness instructor was boring. Our room was noisy, and we could hear everything happening next door. The shower didn't work properly, so I had to ask for it to be fixed. The shampoo container had a problem as well, and the pillows weren't comfortable.
Rita M.
We went in February hoping to see snow in the mountains, and would definitely recommend the Puralã - Wool Valley Hotel & SPA and stay again. It's at the entrance to town, with a Domino’s across the road. You'll need to drive to get to the town centre. Check-in was excellent. Our room was ready much earlier than expected, and the agent was friendly and helpful. We were in room 217, a suite with a king bed in the main room and two single beds in the living area. Robes for all of us came in handy on pool and spa days. The indoor pool is huge and very warm, and we didn't need to book a slot. We used the hot tub once and loved it, though people stay there for a long time, so it can be hard to get a turn. I also enjoyed the hammam. A woman was sleeping across the whole sauna bench, so we couldn't use the sauna. These facilities are for guests over 16. The bathroom, shower and lockers were great too. A guide named Jose, referred by the hotel, took us up the mountain, where we got to spend time in the snow. Breakfast had lots of options, though there was no egg station. There's also a kids' area with play stations and an iPad.
Joana R.
Everything else was excellent. The room was very hot, and I couldn't get the AC to turn on. Luckily there was a window I could open, and it was very cold outside.
David T.
The jacuzzi could have been hotter, and breakfast quality could be better. Still, I had a very enjoyable stay with good facilities and service. The pools were clean and relaxing, and the massage was professional and calming. Puralã has a stylish, comfortable feel, with warm modern design. The bar and restaurant spaces were welcoming, and the bar service was excellent.
Amenities
Everything available at this property
General Services
45 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Dryer
- Bridal suite
- Room service
- VIP room amenities
- Linens
- Ironing
- Laundry
- Safe Deposit Box
- Wake Up Service
- Telephone
- Diet menu (on request)
- Tour assistance
- Library
- Billiards
- Hiking
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Suites
- hotel
- American Express
- MasterCard
- Visa
- Visa Electrón
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Air conditioning in public areas
- Lift access
- Game room
- Nightclub
- Hot tub
- LGTBIQ friendly
- Minimum Check In Age
Accessibility
5 available- Upper floors accessible by elevator
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Accessible rooms
Internet
3 available- Free Wi Fi
- Internet
- Wi Fi
Parking
5 available- Electric car charging
- Parking
- Free parking nearby
- Free Parking on Premises
- Car park
Meals
6 available- Minibar
- Bar
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
Business Services
1 available- Conference room
Recreation & Wellness
2 available- Sauna
- Steam bath
Pool and beach
4 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Outdoor freshwater pool
Sports
2 available- Bike rental
- Gym
Room Amenities
10 available- Non Smoking Rooms
- Soundproof rooms
- Family room
- Cable TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
- Family rooms
Languages
5 available- Spanish
- English
- French
- Multi Language Staff
- Portuguese
What's nearby
Explore attractions, restaurants and transport around the hotel
193 m 2 min walk
1.1 km 14 min walk
229 m 3 min walk
95 m 1 min walk
Attractions
20- Feira S. Tiago229 m 3 min walk
- Jardim das Artes436 m 5 min walk
- Miradouro Portas do Sol1.4 km 17 min walk
- Museu da Covilhã1.4 km 18 min walk
- UNLOCKED ROOMS1.5 km 18 min walk
Restaurants
20- Piornos95 m 1 min walk
- Snack-Bar 2HH159 m 2 min walk
- Yokozo Sushi Lounge196 m 2 min walk
- Restaurante Milano281 m 4 min walk
- O Cantinho292 m 4 min walk
Transit
20- HOTEL PURA LÃBus193 m 2 min walk
- BAIRRO DAS ARTES IIBus335 m 4 min walk
- UBI - POLO IIIBus371 m 5 min walk
- SERRA SHOPPINGBus392 m 5 min walk
- Serra ShoppingBus469 m 6 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply