Blue House
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 10:00
- Languages
- Spanish, English, Portuguese
- Smoking
- Smoke-free
- Children
- Family friendly
Guest reviews
Recent reviews shared by hotel guests
Philippa D.
For €250 a night, I expected far better. Damp and mould smells filled the building and got into our clothes and belongings. There was black mould on apartment windows and door frames, and the place was cold and clammy because the advertised heating wasn’t there. The kitchen wasn’t usable: the equipment, dishes, and cutlery were dirty, and the microwave had mouldy, rotten food left by previous guests. Towels and sheets were dirty too, and the pillows were so worn they should have been thrown away years ago. We also found clothing from a previous guest in the washing machine, plus remnants of a cannabis kit in the children’s bedroom. There was an extinguisher five months past its service date, and no smoke or carbon monoxide detectors. That felt especially concerning with the apartment on the third floor and an instantaneous gas boiler mounted above the cooker. Cleaning staff were smoking cannabis in the shared areas despite the no-smoking policy. The floors and furniture were dusty and dirty. Quite possibly the worst holiday accommodation we’ve ever encountered. This place should be condemned as unfit for purpose.
Kévin M.
A friend booked for the end of July and start of August last year, then had to cancel because of COVID-19. Staff promised him a full refund, but despite many emails and calls, it still hasn’t arrived. That’s unacceptable and shouldn’t be tolerated.
Jacques B.
I booked for July last year and had to cancel because of COVID-19. Staff said they’d refund the full stay, but after many emails I still haven’t received it. Completely unacceptable, and nobody should have to put up with this.
Ben C.
The hosts were really helpful, whether it was sorting out accommodation and travel needs, storing bags, or suggesting things to see.
Einav C.
The apartment was lovely and clean. The man looking after us was friendly and took very good care of us.
Amenities
Everything available at this property
General Services
4 available- Smoke Free Property
- Airport transportation
- Transfer services
- Family/Kid Friendly
Internet
1 available- Free Wi Fi
Room Amenities
3 available- Non Smoking Rooms
- Soundproof rooms
- Family room
Languages
3 available- Spanish
- English
- Portuguese
What's nearby
Explore attractions, restaurants and transport around the hotel
126 m 2 min walk
130 m 2 min walk
545 m 7 min walk
18 m 1 min walk
Attractions
20- Carmo Archaeological Museum545 m 7 min walk
- Miradouro de São Pedro de Alcântara651 m 8 min walk
- Praça Dom Pedro IV745 m 9 min walk
- Principe Real Garden774 m 10 min walk
- Rua Augusta Arch816 m 10 min walk
Restaurants
20- Estação Bica Pizza Pub18 m 1 min walk
- Sardine on Carvas25 m 1 min walk
- Choclo Ceviche27 m 1 min walk
- Flat Café30 m 1 min walk
- Bica Sour31 m 1 min walk
Transit
20- Aeroporto Humberto DelgadoAirport7.6 km
- Bica - Largo do CalharizTrain126 m 2 min walk
- Bica - Rua de São PauloTrain129 m 2 min walk
- Calhariz (Bica)Tram130 m 2 min walk
- Rua de São Paulo (Bica)Tram136 m 2 min walk

Stay rules
Important conditions for your stay