Hotel Luena
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Available for a fee
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- Spanish, German, English +3
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
Add your dates to see current rates.
1 / 6 Deluxe Double room with balcony
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
- safe
- tea-or-coffee
Add your dates to see current rates.
1 / 6 Standard Double Family room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- iron
- mini-bar
- pets-allowed
- private-bathroom
- safe
- shower
- soundproofing
- tea
Add your dates to see current rates.
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bath
- bedsheets
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Svetlana P.
We got there late and checked in around 11 pm. There was a strange smell when we first entered the room, but it became overwhelming once we went to bed. It smelled of laundry detergent or very strong fabric softener and fragrances. My partner and I both had severe irritation in our airways and noses, and breathing became difficult. We tried the air conditioning and then opened the window, but it faced a wall and barely let in any fresh air. Reception told us there were no other rooms, they couldn’t do anything, and we wouldn’t find another hotel at that hour. Within 30 minutes I booked somewhere else and we left, because staying until morning felt unsafe for our health. We’d paid in full for the room and breakfast. When we asked for a full or partial refund, they said we’d already used the room. They also brought up having wished me a happy birthday, as though that justified the situation. We didn’t get a single euro back, not even for the breakfast we never ate. The service was zero, and the hotel seemed indifferent to guests’ health and well-being. Afterward I checked the one-star Google reviews and saw that our experience wasn’t unique. If you care about your health, stay away.
Morgan E.
The rooms were clean and modern, and cozy. Staff were very friendly and helpful. It’s not right downtown, but being close to the metro meant we could get wherever we needed. I’d recommend staying here.
Agnieszka K.
We stayed for four days in November, in a first-floor room, and had a really nice time. It was quiet at night, the beds were very comfortable, and the room was cleaned perfectly every day. I also really liked getting a free bottle of water in the room daily. The hotel is near a metro station, and breakfast had a nice variety. I’d recommend it.
Margaret O.
This was a great find in Lisbon. It’s in a nice neighborhood, with shops and a supermarket close by, and the nearest metro station is a five-minute walk. From there you can get to the sights and the airport. The staff were informative and lovely, and the rooms were spotless, with daily cleaning if you wanted it. Free water, tea, and coffee were available and could be topped up whenever needed. We’ll definitely be back soon.
Lauma O.
I’ve stayed here twice now and will definitely return. It’s a lovely little hotel near the metro, so it’s easy to get around Lisboa. The staff are kind and helpful, breakfast is simple but delicious, and the room is clean and cozy. Thank you.
Amenities
Everything available at this property
General Services
69 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Ticket assistance
- Television in lobby
- All Spaces Non Smoking (Public And Private)
- Room service
- Smoke Detector
- Linens
- Luggage storage
- Safe Deposit Box
- Concierge services
- Wake Up Service
- Telephone
- Cafe
- Shuttle
- Car rental
- Airport transportation
- Tour assistance
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Year of construction
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Number of floors (annexe)
- Twin rooms
- Double rooms
- Superior rooms
- hotel
- American Express
- EC
- MasterCard
- Visa
- Maestro
- Visa Electrón
- EuroCard
- Euro 6000
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Check In Hour
- Check Out Hour
- Late Check Out
- Car hire
- Transfer service
- Airport Shuttle
- Laundry service
- Multilingual staff
- Air conditioning in public areas
- Hotel safe
- Lift access
- Concierge
- Luggage room
- Café
- Highchairs
- Snacks
- LGTBIQ friendly
- Deposit on arrival
- Early Check In
- Early departure
Accessibility
4 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Accessible rooms
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
1 available- Car park
Meals
12 available- Bar
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Vending machine
- Kitchen
- Kettle
- Electric kettle
- Breakfast room
- Breakfast buffet
- Early bird breakfast
Business Services
1 available- Fax and copy machine
Recreation & Wellness
2 available- Doctor
- First Aid Kit
Pool and beach
1 available- Beach/pool towels
Sports
1 available- Bicycle hire service
Children
2 available- Babysitting and childcare
- Babysitting service
Pets
2 available- Small pets allowed (under 5 kg)
- Large pets allowed (over 5 kg)
Room Amenities
12 available- Soundproof rooms
- Family room
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Bathtub
- Wardrobe/Closet
- Toiletries
- Family rooms
- Towels and bed linen
- TV lounge
Languages
6 available- Spanish
- German
- English
- French
- Multi Language Staff
- Portuguese
What's nearby
Explore attractions, restaurants and transport around the hotel
11 m 1 min walk
213 m 3 min walk
1.4 km 17 min walk
55 m 1 min walk
Attractions
20- Our Lady of the Mount Viewpoint1.4 km 17 min walk
- Eduardo VII Park1.5 km 19 min walk
- Estufa Fria1.7 km 21 min walk
- Calouste Gulbenkian Museum1.7 km 21 min walk
- Miradouro de São Pedro de Alcântara1.9 km 24 min walk
Restaurants
20- Lisbon Vegan Restaurante55 m 1 min walk
- Pastelaria Monte Rei60 m 1 min walk
- Restaurante A Ponte62 m 1 min walk
- Lopez & Nascimento67 m 1 min walk
- O Telheirinho de Arroios70 m 1 min walk
Transit
20- Aeroporto Humberto DelgadoAirport5.2 km
- Rua Pascoal de MeloBus11 m 1 min walk
- Jardim ConstantinoBus103 m 1 min walk
- Praça do Chile / Avenida Almirante ReisBus188 m 2 min walk
- ArroiosMetro213 m 3 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required
Deposit
Pet deposit required