We never ended up staying at or using the property, but were still charged for the full reservation after starting a credit card dispute. It seemed the host knew how to make these disputes difficult for guests. The hot water restriction only came up when we arrived. We were told showers over roughly 10 minutes might use it all, followed by a 20-30 minute wait for it to heat again. That’s a major limitation and should have been in the listing before anyone books. Since it hadn’t been disclosed, we tried to leave, but during the holiday period most of our messages went unanswered. Later, management blamed us for having an extra person, despite having approved that guest at check-in once we agreed to pay the extra charge. The whole process felt opaque and the business practices questionable. Being upfront and resolving things fairly would have made a big difference, but that wasn’t our experience. Future guests should ask about limitations before booking, since key details may not be shared in advance.
Casas Do Porto - Ribeira Apartment 2.3 Superior - HOV 51483
About this property
A perfect fit for a big group of travellers: apartment "Casas Do Porto - Ribeira Apartment 2.3 Superior - HOV 51483" is located in Porto. This apartment is located 1 km from the city center. You can take a walk and explore the neighbourhood area of the apartment — Stock Exchange Palace, House of the Prince and Church of Sao Francisco.
Good to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
Estimated reference price
Guest reviews
Recent reviews shared by hotel guests
It’s a modern, lovely apartment just a few minutes from Ribeira and the Douro River, and the hosts were welcoming and quick to respond. There’s no housekeeping unless you stay at least five nights. The elevator was out of order sometimes, and at first the apartment door can be fiddly to lock or unlock if you’re not used to double-security doors.
Hot water was the biggest drawback. The tank is small, so the host asked everyone to keep showers to about 10 minutes, then wait 10-15 minutes for the water to heat again. Even though there were two showers, only one person could use one at a time. With six people, getting a 10-minute hot shower each could take around two hours. We stayed in the Panoramic 3 Bedroom Apartment, which had plenty of room for six, nice city views, and a great view of the New Year’s Eve fireworks. The host left little New Year’s Day gifts, and the location was great. Just remember this is a private sublet, not a hotel, so hotel amenities aren’t included. The apartment was sparsely stocked: we had to ask for a small tissue box, which ran out after two days of our four-day stay, and one bathroom had no hand soap. The shower/bath product was all-in-one rather than separate shampoo, conditioner, and body wash.
We were on the first floor, with the bedrooms facing the street, so there was some noise, especially since it was the weekend. Still, it wasn’t too bad, and the location is so good that we’d happily recommend this place. We traveled with three children, two in pushchairs, and didn’t need public transport at all. The apartment was clean and comfortable. They provided a cot, baby bath, highchair, playmat, and soft toy, plus Easter chocolates. There’s a lift, though you need to manage a few steps at the entrance to reach it. The team communicated really well, and they helped us arrange a great airport transfer.
Barbara brought us a homemade orange cake that was out of this world. Our group still talks about it! The beds were super comfortable, and Olivia’s place was beautifully decorated, well cared for, and right in the center. There’s an elevator, and from there you can walk to Old Town, the bridge, and the waterfront. Olivia and her team were quick to respond and helpful with local suggestions. Everything matched the listing. We had a wonderful stay and would definitely recommend this Airbnb.
What's nearby
Explore attractions, restaurants and transport around the hotel
74 m 1 min walk
161 m 2 min walk
57 m 1 min walk
47 m 1 min walk
Attractions
20- Palácio da Bolsa57 m 1 min walk
- Church of Saint Francis108 m 1 min walk
- Ribeira do Porto275 m 3 min walk
- Porto Cathedral369 m 5 min walk
- Torre dos Clérigos434 m 5 min walk
Restaurants
20- O Comercial47 m 1 min walk
- Tokko48 m 1 min walk
- Mercado da Ribeira70 m 1 min walk
- North Cafe Rides71 m 1 min walk
- Cozinha Cabral74 m 1 min walk
Transit
20- Aeroporto Francisco Sá CarneiroAirport12.6 km
- Merc. Ferr. BorgesBus74 m 1 min walk
- RibeiraBus113 m 1 min walk
- Mercado Ferreira BorgesBus137 m 2 min walk
- InfanteTram161 m 2 min walk
Stay rules
Important conditions for your stay
Hotel information
Electricity
- Voltage
- 230 V
- Frequency
- 50 Hz
- Socket types
- C, F

