Guest H4U - Porto Casa da Musica

Warning, there are bedbugs everywhere. I saw several reviews describing the same problem and felt bad for the visitors. You'll regret staying at this hostel.

I was glad to leave a day earlier than planned. The basement bathroom was being built while I was there, with someone sawing tiles every 10 minutes in the afternoon. Nobody had mentioned the work, and the construction debris was in the back garden, which is supposed to be a seating area for guests. I also contacted them several times afterward and got no reply or attempt to work out a solution. I stayed in the six-bed dorm. There were stains on the wall beside my bed, including blood, and I tried to clean them. The mattress looked bad too, and together the stains made me suspect a previous guest had vomited. There were no mattress covers. On my last day, staff told me not to enter for about 30 minutes while someone sprayed something. When I asked what it was, he only said he was cleaning. Afterward there was a terrible smell, so I thought they’d used something for cockroaches. I later realized it was bedbugs, and now I have bites on my arms and legs. I had to wash my whole suitcase and hope they’re gone. I find it negligent to keep renting the room when other customer reviews, which I only saw after booking, said the bedbug issue had been known for weeks. Continuing to rent it is outrageous.

A great place.