Santa Cruz Village Hotel
About this property
Want to take a rest and explore the city? Hotel "Santa Cruz Village Hotel" is located in Santa Cruz. This hotel is located in the city center. In the morning, have a cup of coffee while looking at the city from the window. You can take a walk and explore the neighbourhood area of the hotel — Santa Cruz Beach.
Popular facilities
Good to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Free
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, German, Russian +3
- Children
- Family friendly
Rooms
Reference price
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- tv
1 / 5 Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- tv
1 / 3 Junior Suite
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- toiletries
- tv
1 / 3 Standard room
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- tv
Guest reviews
Recent reviews shared by hotel guests
Breakfast is downstairs in the restaurant, with plenty of choice: croissants, small baguettes, fresh fruit, scrambled eggs, and other items. The options changed a little from day to day, which was a nice touch for a stay longer than one night. Staff were friendly and helped with practical things, from finding somewhere to park when the hotel lot was full to explaining the island's bus network. The hotel is close to the highway and Santa Cruz centre. Our room was clean, well kept, and nice. The bathroom had a few spots that could use a deeper clean. Beds were firm, but the mattresses felt worn and a bit less comfortable; the linen was good quality.
The rooms were clean, dinner was delicious, and the staff were really friendly and helpful. Breakfast was very good too, except the coffee was terrible. You can rent a car there. Ours was very basic and could have used a bit more power, but we had no trouble getting around the island. The hotel is near the airport, so planes pass overhead, though it isn't constant traffic. We stayed in December, and the room stayed dry and warm even on rainy days.
We booked this hotel because we were arriving late and wanted somewhere nearby. The rooms are compact but good for a short stay. It's decent, and breakfast wasn't bad, though I didn't enjoy it much. Could just be my preference.
A decent place to sleep if you'll spend your days out traveling. Our basic room was small but manageable. The main problem was the bathroom: a strong silicone smell, and the shower splashed so much water outside that using the room afterward was bothersome. The restaurant's food and service were pretty good for the most part. After we finished eating, though, we were mostly ignored, even when we were sitting at the bar.
The staff made our stay special. They helped us find a very specific souvenir, and even remembered my birthday with a bottle of champagne in our room. Such a lovely surprise after a long day hiking. We also appreciated the flexible breakfast and lunch times, and the takeaway breakfast option was perfect for our early starts to watch the sunrise on hikes. The location is excellent, right by Santa Cruz city center, with restaurants, shops, bars, and a promenade with lovely views. The rooms were very nice, and reception service was excellent. Although the hotel is near the airport and highway, we didn't hear cars. We heard a few planes now and then, but the noise was brief and didn't bother us. We rented a car from an outside company and parked in the hotel spaces. When they were full, the receptionist showed us where else to park. We had an amazing stay at Santa Cruz Village Hotel and will definitely come back to Santa Cruz Hotel Village. Highly recommend it to everyone.
Amenities
Everything available at this property
General Services
69 available- ATM
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Ticket assistance
- Express Check In/Check Out
- Garden
- Terrace
- Room service
- Smoke Detector
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Cafe
- Shuttle
- Area shuttle
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Library
- Hiking
- Fishing
- Sun Deck
- Water park
- Diving
- Solarium
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- hotel
- American Express
- MasterCard
- Visa
- Maestro
- Visa Electrón
- City centre
- Nearest Bus / Metro Stop
- Airport
- Entertainment Area
- Key Collection
- Check In Hour
- Check Out Hour
- Transfer service
- Airport Shuttle
- Laundry service
- Multilingual staff
- Hotel safe
- Lift access
- Concierge
- Luggage room
- Clothes dryer
- Café
- Secretarial service
- Printer
- Photocopier
- Half Board
- Half board without drinks
- Picnic
- Snacks
Accessibility
4 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Accessible rooms
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
2 available- Parking
- Car park
Meals
16 available- Bar
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Poolside snack bar
- Air conditioning in Restaurant
- Breakfast room
- Breakfast buffet
- Hot breakfast
- Breakfast a la carte
- Set menu lunch
- À la carte dinner
- Breakfast and dinner
- Gluten Free Meals
- Vegetarian meal
Business Services
5 available- Business center
- Fax and copy machine
- Conference Hall
- Conference room
- Meeting room
Recreation & Wellness
4 available- Doctor
- Massage
- Spa
- First Aid Kit
Pool and beach
6 available- Swimming pool
- Outdoor pool
- Next to the beach
- Beach
- Outdoor freshwater pool
- Sun loungers
Sports
5 available- Golf course
- Fitness facilities
- Gym
- Bicycle hire service
- Fitness
Children
3 available- Playroom
- Babysitting and childcare
- Babysitting service
Pets
1 available- Pets Not Allowed
Room Amenities
1 available- Family room
Languages
6 available- Spanish
- German
- Russian
- English
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
81 m 1 min walk
2.0 km
1.1 km 13 min walk
22 m 1 min walk
Attractions
20- Madeira Airport Spotting1.1 km 13 min walk
- Madeira Airport Bridge Viewpoint2.7 km 34 min walk
- Quinta do Santo da Serra4.5 km
- Miradouro Pico da Atalaia4.7 km
- Largo da Achada4.9 km
Restaurants
20- O Engenho22 m 1 min walk
- Cantinho do Leça45 m 1 min walk
- Restaurante Bom Jesus137 m 2 min walk
- Bilheteira151 m 2 min walk
- Gabeant's159 m 2 min walk
Transit
20- Aeroporto Internacional da Madeira - Cristiano RonaldoAirport2.0 km
- Igreja STA Cruz T-113Bus81 m 1 min walk
- Tribunal de Santa CruzBus380 m 5 min walk
- Antiga Pedreira 1ABus1.0 km 13 min walk
- Santa Cruz-Pedreira 2ABus1.0 km 13 min walk
Stay rules
Important conditions for your stay
Fees and optional services
Transfers
One-way Airport shuttle - Extra charge may apply
Hotel information
- Total rooms
- 40
- Floors
- 4
Electricity
- Voltage
- 230 V
- Frequency
- 50 Hz
- Socket types
- C, F
