Emaar Al Khalil

For my stay from 22 - 25 February 2026, this was a wonderful place to be. There’s a new praying area close by, just a two-minute walk away, and the hotel is near Masjidil Haram. Mr. Rayyan was very helpful. The price was great even during Ramadhan. I’d recommend it. Thank you.

The location is very good, about a ten-minute walk to haram sharif. Our room was nice and clean, though the showers and toilets could use an upgrade. Service from everyone was great. Faisal Irshad, the bellman, was especially helpful on our departure day, carrying our luggage to a car park a little way from the hotel because of road closures.

We had a booking and waited over an hour to check in. A man told us the key would be ready and that we should go do umrah. Six hours later, the woman at the desk said we had no booking, despite having our passport photo and booking details right beside her. She was working during the day on 9th march. I hope this helps the managers. She was extremely rude and uncooperative, even telling me to go away when I explained we were there for our key. Receptionists should be welcoming. May Allah forgive her unacceptable behavior.

The way Emaan Al Khalil Hotel is presented on Trip.com bears no resemblance to what we found. The photos and description are misleading, and it felt like false advertising. We had a very disappointing stay, honestly one of the worst hotels I’ve been in. From arrival, the reception staff were rude and unhelpful. The room was tiny with three beds squeezed in, leaving barely room to walk. The bathroom was also tiny, and shower water flooded the floor because there was no proper drainage. It felt unsafe and poorly maintained. Cleanliness was a serious problem too: there were flies in the room, everything felt dirty, and a strong urine smell never went away. That’s unpleasant and unacceptable when you expect basic hygiene and comfort. I wouldn’t recommend this place to anyone. Avoid booking here. Never again.