Alansar Golden Tulip

Check-in was smooth and pleasant, thanks to the welcoming, kind, and professional reception staff. Special thanks to Haifa Alhazmi and Samira Alharbi. They were so polite, helpful, and professional, and I really appreciated their warm hospitality. I had a great stay.

I was only here for one night, and thank god for that. The rooms are small, and the shower area was dirty enough to look like it hadn’t had a deep clean in a while. Being close to the mosque was a plus, and the porters were helpful. Breakfast was underwhelming, with limited choice. They split guests between sections for Arabs, Turkish guests, and everyone else, even though the buffet areas were all the same size. When one section was full, they wouldn’t let people use the other areas even if there were several free tables. Most of the food had milk, and there was no clear allergen information. Anyone with allergies had to keep asking whether things contained nuts or milk.

The best part for us was the service. The receptionist showed us a ready room when we arrived early, at 1:30pm, even though check-in was at 4pm. I checked it before agreeing, and it was fine apart from missing towels, which I pointed out. He mentioned a 150 SAR early check-in fee, then kindly waived it. By the time we got to the room, the towels had been put there. Housekeeping were friendly and attentive too. One day our room was missed, but reception arranged cleaning while we were out for maghrib. We booked through booking.com because we wanted a two bed, two bathroom suite close to the mosque. I paid one night in advance by transfer without any issues, and the pre-stay service was fine, with replies on what's app. The room was okay for the price. It smelled a bit and wasn’t perfect, but 420 for four people over three nights was a bargain for a two bed, two bathroom place at outside gate 309. It’s a three star hotel, and that’s what you should expect. The walk to the closest women's prayer area at the mosque took around 6-7 minutes, which was fine. The location also worked well for Quba avenue and its shopping area. With six lifts, getting in and out was easy and quick. I’d stay again.

The rooms felt cramped and the bathrooms could use maintenance and renovation, as some fixtures and finishes looked worn. The hotel was also almost always crowded, especially in common areas and at peak times, so it felt busy rather than relaxing. Its location is very good for visitors to Medina, though, and that’s the main reason I’d consider it. Overall, the stay was average, with plenty of room to improve comfort, upkeep, and crowd management.