Sure Hotel by Best Western Lagan

Room 13. I booked a room, but the Wi-Fi didn't work. I went back to the reception at the gas station and asked if she could help. She barely looked at my phone and just said, “It should work,” then went to another counter when a customer arrived. I called her back and pointed out that it still wasn't working, but she said I'd have to pay more for Wi-Fi because it was a different room, then walked away again. After traveling for 14 hours, I arrived at the gas station exhausted and wasn't even greeted warmly. She said only three words through our first conversation. I've lived in Dalarna for eight months and speak a little Swedish, but I've never had such rude service in Sweden. Terribly poor customer service.

Clean, modern, and well equipped, but the beds were very uncomfortable. The restaurant was very poor, and it's right beside a truck stop. Noise was constant, with doors slamming and every little sound carrying, late into the night and again early in the morning. Terrible value for money, it should cost half as much.

The woman working there was very friendly and helpful. I arrived late, but had already received clear instructions for getting the key. Combining the gas station with reception is a really smart idea. I'd definitely come back.

A great overnight stop, with large, clean rooms and super-comfy, top-notch beds. It's not a Sheraton, but it's enough for a one-nighter. Dinner and breakfast are okay, nothing special, though the coffee is good. Perfect for a stop on the way to or from...