Hagastrand, Autograph Collection

The hotel itself was decent, with a clean, updated room, quality amenities, and nice service. The lounge was well thought out as an actual place to spend time, rather than a closed-off room with a good espresso machine. Marriott elite-member benefits were also honored without a problem. The grounds around it, with forest and sea nearby, were beautiful. The new spa hotel had a great facility, very clean and comfortable. It was one of the best spas in Stockholm and Sweden, with several saunas, a steam room, experience showers, red light treatment, a snow room, and a gong room. The event sauna was amazing and not to be missed. A couple of things could be better: some items communicated as part of the opening package were missing, and the details about what exclusive spa access includes could've been clearer. The TV cast function didn't work, and hotel information wasn't shown on the TV.

We got an opening offer, so it wasn't crowded, which was lovely. The design was great, and the furniture pieces were cool. The spa was amazing, with different saunas, vibration therapy, and a beautiful sauna ritual. The staff were attentive and service-minded. They made me feel special, which was really nice as a customer. Dinner was very tasty, especially the tartar, which was perfect. Breakfast felt fresh and thoughtfully done. Nothing but an amazing hotel and spa. My husband and I have a new favourite, and we'll definitely recommend it and visit again. Thanks for a wonderful stay!

The newly renovated facility was well maintained, and they offer experiences you don't find at several other places, including a gong bath and red light therapy. The sauna ceremony was wonderful and lasted about 15 minutes. Still, I have some concerns. The price is pretty high for the 3-4 hours allowed in the facility compared with competitors. Swimming shorts were included, but they didn't have a size up to two sizes, which didn't seem professional, and they offered no compensation. The gong bath was a recording played through speakers, and it didn't sound like a gong at all. Red light therapy isn't yet fully accepted as a scientific therapy in the academic field, so there should be clear instructions and warnings about heat levels, especially for NIR wavelengths, which can cause harm. I visited only for the spa and sauna facilities for the day.

The facilities themselves are nice, but unclear information and poor communication spoiled what could have been a great stay. We booked the All Inclusive Spa, Overnight & Breakfast package at Haga Strand, but spa access was limited to three hours. We had to choose between going on arrival day or the following morning. That wasn't stated on the website or in the booking confirmation. Other spas with similar packages usually let you use the facilities throughout your stay. We received the swimsuit included in the package, but not the tote bag or tea oil for your foot. The webpage also said sports or gym classes were included, but none were being offered at the time, and that wasn't mentioned during booking. We were especially looking forward to the Event Sauna, which is one of the spa's main attractions. There is only one session during each three-hour slot, but nobody told us. Guests are supposedly notified when it is about to start. We were in another sauna then, and no one came to tell us. We only realized it was happening when it was ending. Afterwards, staff apologized and explained that there was only one session per slot. Guests could easily plan around it if reception explained the timing when they entered the spa.