Roomquest 2499 Heritage Hotel Chinatown

The second room they moved us to was even worse than the first, which had no hot water. There was a huge, awful moldy patch on the bathroom ceiling and a cockroach in the room. No one was at reception, and they ignored our calls. Don’t trust the booking site photos. Horrible hotel.

The room in the standard deluxe double was quite spacious, and the location is good. But the bathroom was really unclean, the shower flooded the whole floor, and the tap beneath the sink leaked. The walls are thin too. Such a shame, because the place has potential, but I wouldn’t stay longer than one night.

There was no real window in my room, just one facing a corridor, so it got no light. There was no breakfast or coffee either. The area wasn’t anything special, and getting to trains wasn’t convenient. For what I paid, I expected better. At a quarter of the booking price, I might have found it acceptable. The room smelled bad and felt like it hadn’t been cleaned in ages. The towels had that old, dirty smell, the showerhead leaked, and the pipes stank. The toilet didn’t flush. You also have to take your card with you to unlock the entrance, which means you can’t keep the fridge, safe, or anything else running while you’re out. Most of the time nobody was at the desk, so without the card you couldn’t get in. Filthy and gross, I don’t recommend it.

The only thing that seemed true was the good location in China Town. The owners passed us on their way to the backyard and left us standing in the rain without opening the door. Once we finally got inside, the Thai manager said our booking had been cancelled and that he’d messaged us to move to a different hotel elsewhere. We later found out he hadn’t told us at all until late in the evening, when other nearby hotels were no longer available. That was unfair and disrespectful of our time, especially since we had an early flight the next morning. I wouldn’t trust the reviews or the stars either. They’re probably bots, and the manager lies.