Nova Gold Pattaya

The street is quiet, so there's very little background noise, and the hotel is " Guest " Friendly. The beach and entertainment are only a 5-6 minute walk away. My room was large, with a comfortable bed and a nice bathroom. Everything was clean, and housekeeping came daily.

The hotel is a bit dated, but the price is low and the location is good, so I'd recommend it. Staff were quick, attentive, and very friendly. I'd definitely come back.

The staff were unfriendly and uncooperative, and checking in felt like arriving at a college hostel. They spent 15 minutes telling me not to move the cups or spoons, not to boil anything but water in the kettle, and not to eat fruit in the room. They also said there'd be no free water for three days, and the lecture just kept going. Seriously, a pathetic hotel. I'd suggest not booking it if you don't want your mood spoiled.

I stayed for four days after booking through MakeMyTrip based on the reviews and the budget. It was a terrible mistake, since there are much better hotels for the same money. The room was never cleaned, the sheets weren't changed, and they gave us only two towels for four people. At 7 am on January 14, my checkout day, I asked for a towel and they refused because it was the day we were vacating. Checkout was the worst part. After we left the room, staff rushed in and accused us of taking a bath towel, spoon, glass, and even peanuts. I checked myself: the towel was inside the locker and the spoon was in the fridge. There had only been three glasses, but they insisted there were four and forced us to pay 100 baht. When I showed the 7-Eleven receipt for the peanuts, they went quiet. It felt like a planned scam to get money from guests. Don't trust the reviews, most of them look fake. This is what happened to me. Think carefully before booking.