Lipe Village Resort

The staff were very friendly, and the bathroom was okay. The room was nice and comfortable, with a bed that was perfect for a good night's sleep. The WiFi was a little weak but still worked. You can watch Netflix, Prime and YouTube.

Our stay at Lipe Village Hotel was frightening and extremely upsetting. There was a sign at reception offering 150 baht for a five-star review with comments on Agoda, Google and TripAdvisor, which made us doubt the reviews there. We arrived in Koh Lipe by boat at 1:20 PM and reached the hotel at 1:30 PM to check in. Nobody was at reception, so we waited until 1:45 PM and called twice. Someone finally answered on the second call and said they'd come in 10 minutes. At 1:55 PM, the receptionist showed up and told us the hotel was overbooked, so we'd have to move elsewhere. We'd booked the room on October 20, 2024, four months ahead, and couldn't understand why. We objected and asked for the room we'd booked and paid for. The receptionist said that wasn't possible and took us to another hotel. As we were leaving, around 10 other guests arrived and checked in without any problems. The other room was much worse than what we'd booked at Lipe Village. Its walls were moldy, and it had neither a minibar nor a balcony, though both were included in the deluxe room we paid for. We contacted Agoda to ask why we'd been sent to an inferior hotel, and said we wanted our booked room or at least an upgrade, not a worse one. Then the Lipe Village receptionist came banging on our door, shouting at us aggressively and insisting we pay for a hotel we hadn't chosen. He tore up our reservation in front of us. He was yelling in a language we didn't understand and could barely communicate in English. We were terrified, and complied because we were afraid of what could happen. We didn't feel safe staying there, since he knew exactly where we were and which room we were in. We went looking for somewhere else to stay. After two hours of searching and being turned away because places were full, we finally found a room. When we returned to collect our belongings, they made us pay 1,500 baht. We paid out of fear, even though we weren't staying there that night. Agoda gave us no support. When they tried to contact the hotel to understand what had happened, it completely exposed us and left us facing a distressing situation involving fear and verbal aggression.

The rooms were quiet, clean and very nice, with big windows looking out onto the garden. It's on a peaceful street but still close to Walking Street and the beaches. We also had good service and hospitality.

The room lighting was too dim, and the place felt old and poorly maintained. The bathroom drain clogged with hair, and housekeeping should have cleared it every day. They didn't provide bottled water during my stay or any tissues, and there was only one roll of toilet paper. The housekeeper wasn't friendly. I'd avoid this place if possible.