Alhambra Thalasso Hotel

We loved the indoor pool and sauna. The pool was the warmest I've ever experienced, and although we didn't use the spa, we were shown around and it looked clean and well maintained. The beach is a short walk away, and we also saw a transfer vehicle. The hotel itself is some distance from the main areas of Jasmin Hammamet: about a 15-minute walk to the end of the road at the roundabout, then another 20 minutes along to the Marina area. We had a good break despite the cool, windy winter weather. The hotel was warm throughout, and the beds were very cozy. The buffet had a fantastic range of food and stayed stocked right through service. Since it was low season, only one restaurant and bar were open. Being all inclusive meant we could choose from a variety of hot and cold drinks. There was some simple entertainment each evening, and the traditional dance night was the best. Daily activities seemed to be available, but nothing was advertised. On our last day the animation team invited us to a cookery session, which we really enjoyed. I wish we'd known about it earlier so we could have joined in during our stay. The restaurant staff were also very helpful in making my husband's 70th birthday special.

September 2025 The animation team made this fantastic holiday, especially lorenzo ❤️❤️❤️. There was never a dull moment, with lots of activities and a barrel lot of fun. The team did a brilliant job. The food was fabulous too, and the hotel was amazing. Best holiday 🩷, we'll definitely be back.

The indoor pool is a good size, and I enjoyed the steam room. Most of the staff were friendly and kind, though I had a few unhelpful experiences at reception. This felt more like a 3-star hotel than the advertised 5-star. It's outdated, gloomy, and short on atmosphere. Our room was small and tired, smelled strongly of smoke throughout the stay, and had the toilet and sink in separate rooms, which was inconvenient. The food was average, more like a 3 or 4-star experience, with nothing special at breakfast or dinner. They offer a beach shuttle, but when we asked about it, we were told to walk. It's only six minutes, but they shouldn't offer the shuttle if they won't honor it. The private beach was neglected, with dirty sunbeds, litter, and no staff maintaining it. Nearby hotels kept their beaches spotless. There was no Wi-Fi at the beach, either, so we had no connection while relaxing there. Other hotels along the beach had very fast Wi-Fi, but were too far away for us to connect. The hotel's Wi-Fi was terrible too, around 2 Mbps and constantly disconnecting. Messaging, browsing, and video calls were almost impossible. Nearby hotels had 120+ Mbps, so this isn't acceptable for a modern hotel. One thing that wasn't a complaint, but surprised us: the hotel mostly caters to elderly French tourists. As a young couple, we saw only one other couple our age during our five-night stay. Overall, it wasn't good value for money or 5-star quality.

My parents and I had our best holiday together in Tunisia, Hammamet, at this hotel. The gardens were lovely, the rooms spacious, and the food fresh and varied. Above all, the people made us feel warmly welcomed. Everyone was kind, smiling, careful with their service, and ready to help or offer something. The staff were especially attentive at mealtimes. Mr. Wael treated us with respect and humor, made our evenings more pleasant, and is truly a valuable person at this hotel. He definitely deserves a prize! I wholeheartedly recommend this place.