Mersin Panorama Otel

The pool was good and the staff were nice, but I wouldn't say this place is worth its price. We picked it for the aqua park, which was open just 45 minutes at each of two times during the day. On my first night there wasn't even bed linen, and the cleaning wasn't good. The room had a musty smell and cockroaches were crawling around. Breakfast was mostly stale, especially the french fries.

The location worked really well for us, with the sea a 250-meter walk away and a market right next door. There’s a semi-Olympic pool, a children's pool, and an aqua park. Breakfast had lots of choice, and everything was tasty, clean, and served quickly. The rooms were spacious and clean, though there were a few small issues. Staff dealt with them right away, so we never felt ignored. We were greeted with smiles and had a great time. I don't understand some of the negative reviews. You can mention what you didn't like, but writing something negative just to pretend an issue happened isn't fair to the hotel. Some reviews are ridiculous, as though people were forced to stay. What do people expect from hotels? For us, this is the best hotel in the Mersin region.

We only stayed because we had no choice, and we'd never come back. On July 15, 2025, five of us, including a baby, arrived after booking one double room and one triple. The third bed in the room they gave us was set up on the balcony, something the owner later said had been added by them. The website and the phone call never mentioned this. When we raised it, the owner said their employee should have told us. The rooms smelled awful, and there were no towels or even soap for washing our hands. Asked how a place in this condition got a hotel license, the owner said they used to have a hotel license and now operate it. We'll complain to all the relevant authorities. Don't come here and end up in the same situation. I'm sharing a photo of that third bed.

The aquapark was my one letdown, as I wish it stayed open longer. The hotel is within walking distance of the sea, and there's free tea service all the time, which I loved. We stayed three nights as a family and were very happy with the attentive, friendly staff. It's a clean, tidy new hotel, especially suitable for families with children. It offers bed and breakfast, with a daily dinner menu if you want to eat there. The portions were filling and tasty. Breakfast was good too, close to a buffet. I'd recommend it to anyone interested.