MUHAMMAD Q.
Fimaj Residence needs refurbishment and honest staff, especially people who can speak English. Nobody there could speak English, and we felt they treated people from other nationalities in a racist way. It seemed like Turkish guests had one price, the real one, while we were charged differently. A large bottle of water, for example, cost us 40 lira when the market price was 15. They also charged us three or four times the actual cost for electricity and water. The place and everything in it was old and damaged when we arrived. The bathroom and kitchen sink were blocked, the air conditioning didn’t work, and the chairs were very dirty. The bedrooms were unclean too, and the sheets were damaged. We stayed nearly two months, but nobody came to clean, even after we offered to pay extra for it. We’d asked about these facilities when signing the agreement, and they promised them, but later none of that service was provided. The new employee Rehan seemed unsure what she was doing and spent her time on the phone. Her personal friends regularly visited her at work, which made us uncomfortable. I found her racist and unprofessional.
