Tara R.
The rooms were filthy, with clogged drains, and the floors hadn’t been mopped for days. Our feet got completely dirty walking around the room. I was robbed and nothing was done. This hotel needs a full renovation; it was shocking to me and felt like a one-star place in Turkey, not a four-star hotel. There were dogs seeking shelter from thunderstorms in the lobby. Germans love animals, and it was awful to see guests threatened for trying to protect them while signs were used to keep the dogs out. The travel providers already know about too many complaints from other guests. The cellar staff also need to learn some manners. They took people’s tobacco and asked whether it was weed, which was really cheeky. Ich werde niemals wieder dieses Hotel betreten.
