Larina Ninova Thermal Spa & Hotel

It’s a quiet place a few Km. from the centre, with lovely gardens, a nicely designed lobby, and staff nearby whenever you need help. We could easily have stayed for a few weeks, and breakfast was good. The dinner seating system was confusing. They give you a table number, but there are no signs showing where each number is. The restaurant is very large, and the emergency exit signs aren’t well marked. The same goes for the room corridors. It’s only 2 floor, but I think those signs matter.

Dinner was the highlight of our stay. The buffet had a huge, delicious range of starters, main dishes cooked just right, and desserts and fresh fruit that tasted fabulous. It was beautifully presented too. We were only there for one night on a round trip, but the stay became a highlight of the whole journey. Our room was clean, comfortable, and well laid out, a peaceful place to rest after a long travel day. We didn’t have time to try the spa or thermal baths, though the hotel’s relaxing atmosphere and their reputation make us want to return for longer. There were a lot of guests, shower water flooded the bathroom, and although breakfast had a big bread selection, it all seemed to be from the day before, with no fresh bread. Highly recommended.

I was very disappointed by my stay at Colossae Thermal & Spa Hotel. It didn’t feel like a 5-star experience, and I can’t recommend it. The food was mediocre at best, and charging for basic things like coffee and water at a “luxury” hotel felt ridiculous. Staff were also unhelpful when problems came up and offered no solutions. The woman at the restaurant entrance was especially rude, practically shouting at guests. I’ve never seen that kind of hostility at a hotel. It also didn’t feel family-friendly, and children definitely didn’t seem welcome.

I was very disappointed. For a hotel presenting itself as 5-star, the stay felt far from luxurious, and I wouldn’t recommend it to anyone looking for a genuine 5-star experience. The biggest surprise was having to pay an exorbitant price for basic drinking water. Several other small but irritating charges came up during the stay too. Being nickel-and-dimed for necessities ruined the experience, and the value for money was practically nonexistent.