Lena F.
Breakfast was the highlight for me: there was a big selection of things to go with the porridge, plus a separate noodle station. The dining staff kept things running smoothly, cleared tables efficiently, and helped guests. I also saw them training new staff to clear tables while staying attentive to diners. The service throughout the hotel was very well trained. The parking attendant in the basement was pleasant, courteous, kind, and helpful. The bell porter patiently helped unload our luggage at the main entrance and took it to the lobby while I parked. When the AC in our original room barely worked, the concierge/front desk arranged for the bell hop to take us to a new room. He patiently explained the temperature controls before leaving. We stayed on the 12th floor in a room with a balcony. Blue spotlights were right outside the windows, but the blinds blocked the light well enough for a comfortable night's sleep. The air conditioning worked really well, too.
