Hotels in NEWCASTLE U TYNE, GB
The County Hotel and County Aparthotel
Family friendly
About this property
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features wedding services and a banquet hall. Enjoy British cuisine at The Hudson Bar & Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. Self-parking (subject to charges) is available onsite. Make yourself at home in one of the 114 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Parking
- Available for a fee
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
1 / 5 City Double Room
- 15 m2
- 1 x Double bed 131-150 width
- Wi-fi (extra charge)
- Bathroom
- Shower
- Bathtub: 1
- Hairdryer
- Direct dial telephone
- TV
- Minibar
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Central heating
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1 / 2 Deluxe Twin Accessible Room
- 18 m2
- 2 x Double bed 131-150 width
- Disability-friendly bathroom
- Wheelchair-accessible
- Number of bedrooms: 1
- Housekeeping
- Safe
- Central heating
- Carpeted floors
- Tea and coffee making facilities
- Minibar (extra charge)
- TV
- Hairdryer
- Cot on demand
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1 / 2 Executive Double Room
- 15 m2
- 1 x Double bed 131-150 width
- Housekeeping
- Number of bedrooms: 1
- Smoke detector
- Make-up mirror
- Desk
- Toiletries
- Cot on demand
- Wake-up service
- Wi-fi (extra charge)
- Safe
- Carpeted floors
- Ironing set
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1 / 2 Small Double Room
- 15 m2
- 1 x Double bed 131-150 width
- Bathroom
- Shower
- Bathtub: 1
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Central heating
- Safe
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Guest reviews
Recent reviews shared by hotel guests
Guest Rating
8.2/10
Very Good Featured review
Karen W.
4/10
Our evening was already lost by the time we found out both lifts were out. One had been out for weeks, and the other couldn't be fixed until Monday. Since I'd told reception I have limited mobility and struggle with stairs, going down meant I wouldn't be able to get back up. We asked about room service and my husband was told to ask at the bar. We stayed in the room instead of going out, which was the whole point of the special weekend he'd booked for us. We had a lovely fifth-floor room beside the lifts and were dressed and ready to leave. At 8 the next morning, with the hotel quiet, I managed the 117 stairs sideways, one step at a time. My husband had to bring down a suitcase and backpack. When we told the receptionist how the night had been ruined, he said, “It is what it is,” and that the lifts would remain out until Monday. He showed no sympathy. Asked how long the other lift had been broken, he said, “weeks.” I said we were disappointed that nobody had offered another solution. He paused, then said we could have used the service lift. We both gasped and told him we hadn't been offered that option, and that it would have saved our evening. When I asked if he would pass the complaint to the manager, he smirked and said he was the manager, that he'd received my complaint, and would write it down with all the others coming in that day. Then he walked away. I've never had such poor customer service. Our complaint was valid, and using the service lift could have resolved the problem if anyone had simply told us about it.
Julie H.
10/10
The building is beautiful, especially that stunning staircase, and it's 152 years old. We paid £135 for the stay with breakfast, which felt very reasonable for a central hotel with parking on site. Just note that the advertised £10 parking actually costs £20 for 24 hours, and it's independent of the hotel. We had a lovely stay. Our standard room was snug, but comfortable and very clean, and the bathroom was clean and good too. Tea, coffee and a mini bar were there, though we didn't use them. The location is great, and I'd definitely recommend the hotel.
Siobhan C.
10/10
We had loads of room in the twin, and it was ready early enough for us to check in before 10am. Tea and coffee supplies were provided, along with a well-stocked mini bar and a few nibbles. It's right across from Central station, a great base for exploring the city.
Harry B.
6/10
The room let the stay down. It was extremely small, with the bed pushed up against the wall and barely enough space to walk around. There was no bathroom ventilation, and although we were told the windows could be opened with assistance, they were painted shut. The shower was difficult to set without scalding yourself, and its head isn't suitable if you're over 6ft tall. The location is brilliant and convenient. Check-in took a while before anyone saw us, but the service was good once we were attended to.
James P.
6/10
Breakfast was good, and the water pressure was great, so there were some nice points. The hotel is central to Newcastle, which also meant a bit of noise outside. The room was quite hot, and the only way to control it was opening the window. Parking was first come, first served even though I'd booked a week ahead. I wound up paying at the train station opposite as well as paying the hotel's pre-booking cost.
Amenities
Everything available at this property
60 Facilities
General Services
39 available- Year of construction
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Twin rooms
- Double rooms
- Junior suites
- Suites
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Visa Electrón
- Bus/Train station
- Airport
- Key Collection
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Room service
- Laundry service
- 24 Hour Security
- Smoke detector
- Hotel safe
- Cloakroom
- Lift access
- Newspapers
- Luggage room
- Clothes dryer
- Non Smoking Area
- Highchairs
- Banquet hall
- Show cooking
- Projector
- Printer
- Photocopier
- Audio Visual Equipment Rental
Accessibility
2 available- Accessible rooms
- Wheelchair Accessible
Internet
1 available- Wi Fi
Parking
1 available- Car park
Meals
12 available- Dining area
- Electric kettle
- Bar
- Restaurant
- Air conditioning in Restaurant
- Breakfast room
- Breakfast
- Breakfast buffet
- Continental breakfast
- Hot breakfast
- À la carte lunch
- À la carte dinner
Business Services
2 available- Conference room
- Meeting room
Sports
1 available- Gym
Room Amenities
2 available- Family rooms
- Towels and bed linen
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Train Central Station
52 m 1 min walk
Closest Bus Central Station Neville Street
52 m 1 min walk
Top attraction nearbyLife Science Centre
299 m 4 min walk
Dining nearby 20 Restaurants
13 m 1 min walk
Attractions
20- Life Science Centre299 m 4 min walk
- The Gate372 m 5 min walk
- Newcastle Castle430 m 5 min walk
- Grainger Market440 m 6 min walk
- Discovery Museum448 m 6 min walk
Restaurants
20- Caffè Nero13 m 1 min walk
- Burger King19 m 1 min walk
- The Lanterne Rouge23 m 1 min walk
- Turcos Caffeteria26 m 1 min walk
- Central Coffee House32 m 1 min walk
Transit
20- Newcastle International AirportAirport9.2 km
- Teesside International AirportAirport52.6 km
- Central StationTrain52 m 1 min walk
- Central Station Neville StreetBus52 m 1 min walk
- Central Station Neville Street - Stand BBus80 m 1 min walk
Stay rules
Important conditions for your stay
Check-in15:00Front desk timing
Check-out11:00Departure timing