Mercure Manchester Norton Grange - Hotel & Spa

We had a great one-night stay, with a comfortable room, tasty food and a really nice atmosphere. The location is lovely too, with a canal walk nearby and rolling scenery that makes you forget you’re on the outskirts of Manchester. We also had dinner, breakfast and use of the spa. Parag at the front desk was super friendly and helpful with all our questions, and the spa staff did a good job explaining the facilities.

I’ve been coming back for three years and always have a pleasant stay. The views are stunning all year, and watching the sunset from the hydrapool makes every visit worthwhile. The rooms are clean, spacious and well heated, and the hotel caters for all your needs. The staff are friendly and professional, always ready to help. Deputy manager Mohammed is especially polite, kind, caring and considerate with me and other guests. His hospitality is one reason Norton Grange Hotel is always my first choice, since I know we’ll be welcomed warmly. Atif the manager is lovely and helpful too. Breakfast was good, and Carol was amazing, such a bubbly bundle of joy even first thing in the morning. Her positive attitude makes the day more enjoyable. I’ll keep recommending the hotel to family and friends.

We’ve stayed here twice and have been pleased with this quiet, cozy hotel in a picturesque spot. The pool with loungers is lovely, and there’s a good choice of steam rooms and jacuzzis. Thanks to all the staff for a wonderful time. There are a few spa drawbacks. The tiles in the steam room area are very moldy, and the outdoor jacuzzi sometimes doesn’t keep the water warm enough. The spa reception staff aren’t always friendly or accommodating.

The food was some of the best I’ve had, better than at most restaurants we’ve visited. We wondered if the deal might mean they’d cut back on food quality, but it was amazing. The spa was lovely and every member of staff gave top-notch service. The whole hotel looked and smelled spotlessly clean. We booked the Lazy Sunday deal, which included breakfast, dinner, a one-night stay and access to the spa and leisure facilities. We loved every second and would love to come back soon.