The Winchester Hotel and Spa

The spa got so busy during our stay that it was sometimes at capacity and we had to wait. That cost the hotel a star; otherwise I’d probably have given it five. The standard double room was small and nothing special, though the bed was really comfortable. We enjoyed the decor in the lobby and bar, and the location is excellent, about a 10-minute walk from the town centre. Spa facilities were very good, with a decent-sized sauna, steam room and jacuzzi. The pool is small but lovely. Breakfast was top notch, with a great selection and unusually many gluten-free options. We were made welcome with our dog. We had to eat in the bar area, but that worked well. A very nice hotel, and we’d come again.

We had a brilliant birthday party here, and everything went smoothly from beginning to end. Jodie in reservations made booking simple and stress-free. When we arrived, Summer, Jess and Oakley at reception welcomed us warmly and set a lovely tone. The food was a highlight too, thanks to Simon and Chris in the kitchen. Tobby from the F&B team looked after us especially well. Thanks to everyone for making the birthday so memorable!

The rooms were ridiculously hot. I was there as part of a large group booking, and nearly everyone was having the same problem. The mini fridge in my room didn’t work either. On the plus side, the staff at reception, the bar and spa were all lovely and helpful whenever I spoke to them. The hotel looks great inside, the rooms were small but nice, and the bathrooms were lovely. I had an amazing massage from a brilliant masseuse. The other spa facilities were what you’d expect at a hotel, with a pool, hot tub, sauna and steam room. Onsite parking was convenient. But I wouldn’t recommend staying unless you’re happy sleeping in a sauna.

I was given a full massage as a gift, and the therapist who did it had a fantastic technique. Everyone was welcoming and kind, and the hotel’s onsite parking was really convenient. An amazing experience.