La Quinta Inn by Wyndham Albuquerque Northeast

I've stayed five nights, and the experience has been entirely positive. The manager checked me in and was one of the friendliest people I've met; a staff member I met was friendly too. My suite was spotless and comfortable, with good shower pressure, a big bed, small fridge, microwave, smart TV, desk, lounge chair, and other things. The hotel shows wear and could use a facelift, but that takes money. Other guests were quiet and friendly, and I felt safe. I haven't seen any creeps around, just one friendly drunk chasing a roadrunner at midnight. It's fine and comfortable as long as you don't expect luxury from a two-star hotel. The owner and staff are nice and helpful.

One evening, somebody tried my room door and managed to open it partway before the inside latch stopped it. Then they banged hard on the door. My partner and I were confused and scared. I asked what they wanted, and the person said he was the front desk attendant. Since anyone could say that, I asked him to call from the desk, which he did. I told him he should have called instead of coming to the room and trying the door if he needed to ask something. He was lucky I wasn't dressed, or I'd be telling a very different story about beating him up. I'm contacting corporate so this doesn't happen to anyone else. The hotel is okay for what you pay, but the experience was horrifying, and I would NEVER stay here again.

For the price, I'd suggest coming prepared. I brought a cheap top sheet, pillowcases, and blankets to use over the bedding, which made me more comfortable. I kept them packed away before leaving each day in case housekeeping came, kept socks by the bed, and made sure my bare feet never touched the floor. I also kept my things off the floor and cloth chair, on the desk and dresser, and packed away in my suitcase or bags unless I needed them. The room wasn't very clean, though not filthy or unlivable, and housekeeping doesn't seem to come during a stay unless asked. Maybe they don't have enough staff to clean every room daily. It would've been nice to know the service wasn't automatic. Wi-Fi was public and slow, but my phone hotspot worked fine. On the positive side, the front desk man was professional and nice, gave directions, and called me ma'am. Parking goes around the building, so I could park by my door, and the lot was very well lit. My room was at the back and extremely quiet, with no safety concerns. I appreciated the hardwood floors. Everything worked, even if outdated, and the bed and pillows were comfortable. I got my $100 deposit back within 24 hours of checkout.

The rooms smelled like pee, and the floors were dirty. This pet-friendly hotel wasn't clean, the garbage was overflowing, breakfast items ran out, and the pool needed repairs. There was mold in the bathroom, and room service only came if you asked. Three young people manage the hotel, and they seem not to care about it. I asked for some kind of refund and was refused. This is no way to run a business. Very disappointing. I would highly recommend NOT STAYING HERE. No stars, horrible place, go somewhere else.