Platinum Triangle 2

The dog run was so dirty that I couldn’t imagine taking a dog there, since nobody picked up the poop. There were transients hanging around the walkway, which made walking my dog feel unsafe, and the smell of weed came in through open windows because so many tenants seemed to smoke all day. If your patio faces the McDonald’s lot, expect takeout orders until 3 a.m. and people blasting their radios. Good luck sleeping. The staff never seemed interested in helping with problems and looked miserable at work. I stayed exactly a year and couldn’t wait to leave. This place used to be called a luxury apartment, but it was nowhere near that. Be careful at move-out: take lots of pictures and do the final walk-through with them. They kept my $700 deposit and then billed me another $450 for supposed damage. I’ve lived in several apartments in the Anaheim platinum triangle area and never had extra charges beyond the deposit. Usually I even got some of it back.

Hugo and Ramon got my microwave installed so quickly, even though I said Monday would be fine, and they left hardly any mess. You guys are the best. Liz took care of the microwave issue fast, too, and you’re a good manager. Thanks for everything you’ve done for me. Tereasa is simply nice, and I hope she has a great weekend. This place feels safe and like home, and Allesa at the front office has a heart of stone.

I’ve been part of this community for over a year, and it’s peaceful with lots of resident activities. The management team is available when help is needed, and maintenance stays on top of things. They also don’t let tow trucks roam around the complex. I’ve never had any security concerns.

The hallways and my apartment have had unpleasant weed and cigarette smells, and management hasn’t responded to repeated requests to address them. That lack of follow-through is frustrating, especially when it affects daily life. I wouldn’t recommend this complex to anyone looking for a clean, smoke-free place. Moving out was the worst rental experience I’ve had. I cleaned thoroughly, swept the floors, wiped the counters, cleaned the appliances, and left everything in order, but they withheld my entire security deposit. Their itemized charges included cleaning despite the apartment being spotless, along with damage fees for things that weren’t there. When I asked for details or proof, the answers were vague and didn’t add up. I’ve rented many places, and this left me feeling taken advantage of. Be cautious and document everything before and after moving out. I won’t recommend the complex.