Quality Inn Asheville Downtown Tunnel Road
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Extra bed
- USD 20 per guest/night
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- tea-or-coffee
- telephone
- towels
- tv
- wardrobe
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Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- bedsheets
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- tea-or-coffee
- telephone
- toiletries
- towels
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1 / 5 Standard room
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- tv
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Standard Quadruple room
- 4 guests
- Private bathroom
- private-bathroom
- wi-fi
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Guest reviews
Recent reviews shared by hotel guests
Nicole P.
The handling of our complaint through Booking.com was disappointing. After the hotel acknowledged the problems, they offered only $50 back on the roughly $250 we paid for two rooms for four adults and an infant. I tried several times to reach the manager after being told they would be on duty, but nobody returned my calls. We stayed Dec 13-14, 2025, and the problems started late at night. Around 11:30 PM, someone pulled a false fire alarm, waking our baby. There was no fire, explanation, or follow-up from staff. Between 1:00 and 2:00 AM, someone smoked marijuana directly outside our room, and the smell came in and lingered. It felt unsafe and inappropriate with a baby. The second room was appallingly dirty: visible urine stains and hair on and around the toilet seat, hair in the tub drain and around the shower curtain, plus a yellow stain on one queen bed’s sheets that made us wonder whether the bedding had been changed. Between the safety issues, lack of cleanliness, disrupted sleep, and poor management response, this was one of our worst hotel stays. I’d strongly discourage families, especially those with children, from staying here.
Nina P.
The breakfast was nice, and the location made it easy to get downtown or reach nearby highways. Front desk service was great, and the rooms were cleaned really well and stocked with towels and other supplies. I’d definitely stay here again.
Jason M.
Breakfast was a bonus for me, even without eggs or meat, and the prices are very competitive with motels and inns of this size. My non-smoking room was spotless, with no cigarette smell or carpet burns, which isn’t always the case in rooms advertised that way. Good job by housekeeping. The only reason I held back a star was the tiny bathroom. I couldn’t sit on the toilet or get into the shower with the door open, lol. Thanks for the hospitality!
Rebecca S.
I picked this hotel for its location near Biltmore Estate and because it was one of the cheaper options I found. For what I paid, I think it could be better, though the staff were very nice and customer service was good. The room seemed renovated, but it needed some upkeep. The sink was cracked and patched with tape, the shower curtain was dirty and moldy, and some lamps need upgrading. The towels, bed, pillows, and sheets were fine. The outside of the building could use maintenance too. I didn’t feel completely unsafe, but I didn’t feel very safe either. Front parking is limited, though there are lots of other spaces nearby. It’s a little strange because the hotel is in a plaza with other businesses. Breakfast was alright, with fruit, muffins, bagels, waffles you make yourself, juice, coffee, and milk with creamer, but no protein.
Katherine M.
There are plenty of restaurants nearby, and the room worked perfectly for us based on the price, location, and reviews. It was spacious and very clean, with a refrigerator and microwave, and there were lots of towels. Breakfast had the usual cereal, waffles, bagels, and so on, plus hard-boiled eggs.
Amenities
Everything available at this property
General Services
40 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Smoking areas
- Smoke Free Property
- Heating
- Ticket assistance
- Television in lobby
- Fire Extinguisher
- Room service
- Linens
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Telephone
- Iron
- Microwave oven
- Transfer services
- Tour assistance
- Family/Kid Friendly
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional Measures Against COVID 19
- Total number of rooms
- hotel
- Check In Hour
- Check Out Hour
- Laundry service
- Hotel safe
- Lift access
- Shop
- Luggage room
- Clothes dryer
- Smoking area
- Non Smoking Establishment
- Horse riding
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
4 available- Parking
- Parking nearby
- Free Parking on Premises
- Car park
Meals
7 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Snack bar
- Vending machine
Business Services
4 available- Business center
- Fax and copy machine
- Meeting room
- Business centre
Recreation & Wellness
2 available- Doctor
- First Aid Kit
Pool and beach
1 available- Beach/pool towels
Sports
4 available- Fitness facilities
- Gym
- Fitness
- Golf
Pets
1 available- Small pets allowed (under 5 kg)
Room Amenities
9 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Toiletries
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
1.2 km 16 min walk
6.5 km
2.0 km 24 min walk
61 m 1 min walk
Attractions
20- LaZoom Tours2.0 km 24 min walk
- Pack Square Park2.0 km 25 min walk
- Asheville Art Museum2.1 km 26 min walk
- Amazing Pubcycle Tours2.1 km 26 min walk
- Asheville Museum of Science2.3 km 29 min walk
Restaurants
20- Wingstop61 m 1 min walk
- Coral Bay Restaurant64 m 1 min walk
- O'Charley's Restaurant & Bar260 m 3 min walk
- Suwanas Thai Orchid263 m 3 min walk
- Bebettes Beignets & Coffee299 m 4 min walk
Transit
14- Asheville Bus StationBus1.2 km 16 min walk
- Aston StreetBus2.4 km 30 min walk
- Asheville Transit CenterBus2.4 km 30 min walk
- Lodge St at Biltmore AveBus2.6 km 33 min walk
- Brook St at Reed StBus2.6 km 33 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required - Payment method: Card
Deposit
Pet deposit required