avid hotel Richmond North - Ashland by IHG

We stayed four nights, and the small room had what we needed: a desk and chair, a cube fridge, hooks instead of a closet, and a walk-in shower with bath essentials. It was clean, and the staff were friendly. There’s a microwave downstairs in the public area, plus lobby snacks like ramen and microwave bowls. The shared space has seats with tech hookups, and there’s coffee, tea, and cocoa available around the clock. Breakfast was a pleasant surprise, with plenty of choices including eggs, potatoes, breakfast meat, cereal, oatmeal, yogurt, baked goods, and fresh fruit. We had cable with lots to watch. The TV also offered a way to connect a personal streaming account, but we couldn’t get ours to cast properly. For the price, we got good value and would come back.

Breakfast came with the stay, and although the selection was limited, there was hot food instead of just muffins. The staff were polite and very helpful, and inside the hotel was clean and nice. The location worked well for our family’s volleyball tournament, about five minutes from the sports complex. We were a little concerned when we first arrived because the hotel backs onto an unsightly trailer park. At night, we could hear what sounded like furniture being moved in the room above us while we were trying to sleep. Maybe it was another guest, but there didn’t seem to be enough insulation between floors. We also got stuck in the parking lot after an incident involving a tractor trailer blocked the only entrance and exit to the road. Shout-out to the police for keeping everyone informed and helping people get out as soon as they could. Even with those issues, I’d stay here again without hesitation.

The rooms are clean, and the bed was great. The lobby is a comfortable place to sit, with a modern snack bar and fridge. I’ve stayed here twice, and the staff have been very accommodating. I like the quick grab-and-go breakfast, and the fresh coffee available 24 hours a day is great, though that means you can’t make coffee in your room first thing in the morning. On my second stay I was on the second floor, and the noise from above was awful, even after 1 a.m. I could hear footsteps and things hitting the floor. Luckily, I had a fan to drown some of it out.

Clean, new hotel. I’d give it five stars if there’d been toilet paper and if the AC filter had been cleaned. It’s surprising that something as easy as cleaning the filter gets missed. A clogged filter makes the unit work harder, wears it out, uses more electricity, and leaves poor quality air in the room.