Southern Suites Carrollton

The rooms were clean, the staff were friendly, and it was really quiet with no drama or chaos.

I stayed four weeks and felt safe and comfortable the whole time. The outside doesn't do the place justice; inside was great, and so were the staff. My room had a queen bed, full-size fridge with freezer, two-burner stovetop, sink, and a small counter for washing dishes. There was also a nice flat area to walk my dog. Mimi, Erica, and Curtis were so accommodating. Thanks for a very quiet, comfortable stay.

I booked through Expedia and arrived Saturday at 7:30 at night, but nobody was in the lobby. When I called, a woman basically said I had to wait until 10 pm to check in. I asked for a refund, and she said to contact Expedia and that she'd agree to it. But when Expedia called, she said there would be no refund and kept my money. Terrible service, no lobby after 6, and shady customers. Never go here, unless you're hiding from the police and doing drugs.

The place has been completely turned around since it used to be. It's newly remodeled, and the office staff are phenomenal now.