APEX C.
We’ve been trying to cancel a reservation for an upcoming trip, but they won’t cancel even with the pandemic. My husband is a Firemedic and had to cancel all vacation through the end of the year until further notice. We can’t pick another date because of his job. We’ve emailed and called, but they haven’t been willing to help. He’s working on the front lines of this virus, and on top of that stress we’re losing money on a trip we can’t take. You’d think there’d be some compassion during a worldwide pandemic. The form made me choose a date I stayed, even though the stay hasn’t happened yet.
