Embassy Suites by Hilton Denton Convention Center

Abby Mullan, the Sales Coordinator at Embassy Suites, and her team made our company’s convention booth run smoothly from beginning to end. Shipping things ahead for a booth can be stressful, but Abby was organized, responsive, and proactive. She answered emails quickly, patiently handled every question, and made sure our shipments arrived safely, were tracked, and were waiting when we needed them. What stood out most was her kindness. She clearly cares about her clients and takes pride in giving them a great experience. Professional, helpful, kind, and top-notch.

The suites have plenty of room, and the beds are very comfortable. I’ve stayed here for years, and the rooms and amenities remain in great shape and are always clean. The breakfast is my favorite, with tons of choices and made-to-order omelettes or eggs if you want them. The staff are the real reason this hotel succeeds. They’re always cleaning or helping someone, and the breakfast crew always has a smile.

The bar was well stocked with craft beer and wine, and the bartender knew a lot about craft beer. Breakfast was nice, especially if you like omelets, and the coffee was good. The hotel itself is lovely, with spacious rooms where you can partition the TV from the bed. That layout seemed odd at first, but worked well. The bed was just okay for the price. We missed the evening reception by 11 minutes, and the man at reception rudely mocked us about it. It’s a nice facility for an extended stay, though pricey.

The heated indoor saltwater pool was really nice, and the happy hour was fun, with a two-drink limit. The staff were very nice, and our room was clean and comfortable. Fantastic place to stay, and breakfast was good.