Ramada Columbia Fort Jackson Area

I was scared for my health and safety during our one-night stay, and I wouldn't come back. The bathroom switch was hanging out of the wall with wires showing, right beside a sink with running water. The toilet tank had no water, so we had to flush it using the valve by hand. I had no bathroom light and needed my phone to see. The floor was sticky enough that I wore shoes, then had to wash my feet. There were yellow spots all over the wall behind the toilet paper, obviously urine. The coffee maker smelled horrible, like it had never been disinfected. Nobody showed up for breakfast, and we waited 30 minutes for someone to come to the front after the night clerk kept staying in the back office fixing her hair. Never again. I'd give this hotel no stars if I could.

The staff were very nice and tried to help, which is why I'm giving two stars. They can only do so much when the place is in such bad repair. I heard they're in the middle of a remodel, so hopefully it improves. Our first room wouldn't lock. The second smelled strongly of smoke. We settled on a third, then in the morning discovered the hot water had been torn out of the wall, leaving just a hole where the shower option should be. A woman in the next room screaming obscenities was a nice extra.

We left and went to the Wyngate up the road. The place was filthy, the floors and carpets were so dirty we couldn't take our shoes off, and the bathroom facilities were deplorable. Everything smelled of smoke and mildew. They told us renovations were underway, but this was plain filth and had nothing to do with renovation.

They said the hotel was “overbooked,” even though I'd booked two months earlier and had my confirmation. Then they said they'd found a room, but its number didn't match the rest and it looked like it had been closed off. The inside lock was broken, so I used bobby pins to secure it. There was black mold growing up the bathroom walls, the hair dryer had come off the wall, and the room smelled terrible. Worst hotel I've ever stayed in. Don't stay here.