Plaza Hotel Denver Central

I initially liked staying here, and Jamie and Greg are great. My truck broke down, so I needed a room for a couple of weeks while I worked and saved up to fix it. During my third week, I got a call at work saying someone was taking another customer’s floor jack and belongings from beside my truck. They had a description and license plate, and we found the vehicle in the lot. When we went toward the trailer, the maintenance guys closed it and said they were cleaning. They left my trash bucket but took an AC unit I had for scrap, along with the other customer’s floor jack. Then someone who I think was the manager came over, asked which vehicle was mine, and said it looked like I was living in it. I explained it had broken down, I was fixing it, and I had a room while I got the money together. She said I couldn’t keep a broken-down vehicle there and needed to have it fixed and moved by Wednesday. On Wednesday, she came out with two others and said I had to leave. I told her I was in room 195. She said we’d be kicked out Friday, and I confirmed I understood. The next day, some friends told me they’d been kicked out of the lot for no reason. I asked Hailey at the desk why and what we could change, but she said she had her reasons and that I needed to be gone the next day. She wouldn’t explain what those reasons were. I think that’s unprofessional and hurts the company. They’ve asked us for bolt cutters to cut a couple of padlocks on people refusing to check out, and we’d sweep the whole parking lot. The unfriendly staff and bathroom padlocks look tacky. I’d like to talk to the owner and make an offer to help improve the place to a four-star level. It has potential.

The stay was clean, comfortable, and a very reasonable price. We biked the 2 miles to Mission ballroom easily for a concert, and I’d stay again for another show. We had seen a review about bed bugs and worried about it, but found no signs of bugs. The hostess also assured us there hadn’t been any issues in over a year.

The location is the biggest drawback. The hotel is off 70 in a warehouse district, and despite being “close” to downtown, there isn’t even a convenience store within walking distance. I booked on Expedia, then noticed the hotel website had much better rates, so compare prices if you’re considering it. The room was basic and an ok value. Furniture was chipped and scarred, the shower and furnishings looked dated, and there was water damage throughout the bathroom. Rooms only get serviced every other day. The bed, though, was clean and fairly comfortable. The refrigerator and microwave worked fine. It used to be a Clarion, if that helps set expectations. Breakfast isn’t included, but for $10 you can get a nice breakfast sandwich with excellent service. The daytime desk staff were the best part of the hotel. Night staff weren’t as good. The desk clerk warned me that my stay included 4/20 day, which was funny since pot is legal and people smoke everywhere.

Our room was clean and the bed was comfy, and for the price, you can’t beat it. The night shift front desk worker was amazing and really helped us out. We’re super grateful. I only took a star off for the location, since there isn’t much nearby. If I were more of a morning person, I’d have tried the restaurant. When we checked out at eleven am, it smelled delicious.