Lara B.
I canceled my Booking.com rental less than 30 minutes after booking, well within the free cancellation period that lasted until 24 hours before arrival. In that short time, they charged me twice. One charge was returned within seven days, but I was told the other, over $1500, would take seven weeks because their bank only let them issue so much in refunds each day. It’s now been nine weeks and I still haven’t received the second credit. I’ve called and emailed, and all I hear is that it was sent to their billing office. They still owe me over $1500. Stay away, this feels like a scam.

