Candlewood Suites Cut Off by IHG
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Accessible Double Studio Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- dining-area
- dishwasher
- fridge
- iron
- kitchen
- microwave
- pets-allowed
- private-bathroom
- tea-or-coffee
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1 / 6 Communications Accessible Double Studio Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- dining-area
- dishwasher
- fridge
- hairdryer
- iron
- kitchen
- microwave
- pets-allowed
- private-bathroom
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1 Bedroom Double Suite
- 2 guests
- full double bed
- Private bathroom
- desk
- dishwasher
- fridge
- hairdryer
- microwave
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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1 / 4 Double Studio Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- dining-area
- dishwasher
- fridge
- hairdryer
- iron
- kitchen
- microwave
- pets-allowed
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
NATALIE B.
There was no parking available when I arrived, and when I asked to cancel because of that, the receptionist showed no empathy. She suggested I park at a Holiday Inn or Walmart down the street, which felt ridiculous and unsafe. When I said that wasn't reasonable, she said she'd mark me as a no-show and charge me anyway. I was standing there explaining the problem, but the choice she gave me was essentially to park elsewhere or pay the no-show charge. I asked if I could record the interaction and was allowed to; I'll try to upload it as evidence of the poor service. The receptionist seemed unprofessional and treated basic customer service like an inconvenience. The hotel looked nothing like the photos, the grounds reeked of cigarette smoke, and the whole place felt run down and neglected. Between the misleading photos, unpleasant surroundings, and shocking lack of professionalism, I wouldn't recommend staying here. One of my most frustrating travel experiences.
Misty V.
I checked everything before settling in, and was happy with the clean bathroom and kitchenette, fresh bedding, and comfortable bed. Even the comforter was freshly washed. The gym and laundry area were clean and nice too. We stayed here while my husband took classes for offshore requirements. There are three hotels in a row that all look about the same, and none has a pool. I picked this one because reviews said it was clean, and they were right. I don't like staying in hotels, but this one put me at ease. The front desk staff were nice and had delicious cookies. My only complaint is that the hand sanitizer dispensers around the hotel weren't full.
Mackenzie P.
Tiffany and Kim made Candlewood feel welcoming, like I was part of the family. The hotel was so clean, and there were fresh cookies at the front desk. They were always ready to help or chat, and I could listen to their awesome accents all day. Five stars from me. Thank you, Tiffany and Kim. Y'all definitely deserve a raise!
Jordan M.
The shared cabinet with appliances, grill gear, games, and tools was a great feature, and the staff were flexible about what we needed for our room. Over more than a year, this place became our home away from home. Everyone was friendly, helpful, and responsive. Our room was cleaned thoroughly, and maintenance requests were handled quickly. Manager Tiffany made us feel welcome and at home, and helped keep us safe during hurricane Beryl. Thanks for everything. I'd stay again and recommend it to anyone in the area.
Jenna C.
We’ve stayed here before and will be back. This time the king suite gave us lots of room, including a big walking area, fully stocked kitchenette, and large desk. Most of it was very clean, though there were two small misses with a towel and the floor near the bath. The bed felt quite firm to me, but my husband was comfortable. Staff have always been friendly and courteous. Another good stay at this Candlewood Suite.
Amenities
Everything available at this property
General Services
52 available- Shopping on site
- 24 Hour Reception
- Smoking areas
- Smoke Free Property
- Security guard
- Newspapers
- Express Check In/Check Out
- Television in lobby
- Fire Extinguisher
- Ironing
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Luggage storage
- Microwave oven
- Barbecue grill(s)
- Billiards
- Hiking
- Fishing
- Barbeque
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Total number of rooms
- Number of floors (main building)
- Double rooms
- Suites
- hotel
- Check In Hour
- Check Out Hour
- Late Check Out
- Laundry service
- Launderette
- 24 Hour Security
- Hotel safe
- Lift access
- Shop
- Luggage room
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Library
- Smoking area
- Printer
- Casino
- Game room
- Non Smoking Establishment
- Canoeing
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Parking
- Parking nearby
- Car park
Meals
3 available- Restaurant
- Vending machine
- Kitchen
Business Services
4 available- Business center
- Fax and copy machine
- Business centre
- Fax
Recreation & Wellness
1 available- First Aid Kit
Sports
8 available- Golf course
- Tennis court
- Fitness facilities
- Gym
- Fitness
- Golf
- Tennis
- Golf practice facility
Children
1 available- Playroom
Pets
2 available- Pets allowed
- Small pets allowed (under 5 kg)
Room Amenities
3 available- Fridge
- Family room
- Cable TV
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
58.6 km
544 m 7 min walk
28 m 1 min walk
Attractions
20- Veterans Memorial District544 m 7 min walk
- Oak Ridge Community Park9.1 km
- Larose Regional Park and Civic Center12.9 km
- Pointe Aux Chenes Reserve Boat Launch14.2 km
- Montegut Park22.5 km
Restaurants
20- Binny B's28 m 1 min walk
- Jinsan Sushi310 m 4 min walk
- Huddle House363 m 5 min walk
- Spahr's at the Station389 m 5 min walk
- Domino's663 m 8 min walk
Transit
1- Louis Armstrong New Orleans International AirportAirport58.6 km

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required - Payment method: Cash