Siegel Select Gautier

I’d avoid this extended stay. The locks barely worked, and I saw several altercations in the parking lot. I never felt safe, and I’m not sure there was any security. The bathroom had mold, the mattress was stained, and the smell clung to my clothes. Trash sat overflowing in the dumpster for days. I saw roaches, and I suspect something had died in the HVAC system. Basic requests for towels or toilet paper got eye-rolls or outright refusals, and the front desk was often empty or staffed by someone who acted as though my presence was an offense. Appliances were broken, lights flickered, and no one came to fix the leaking ceiling. The elevator seemed ready to retire, and the stairs smelled awful. The place felt neglected, with no accountability or improvements from the parent company. It was a miserable, unhealthy, and unsafe place to stay, and it should be condemned instead of collecting rent.

I’ve been here for two years. I first came during a desperate period when I had nowhere to go, and the staff have been incredibly friendly, understanding, and accommodating ever since. There are no hidden gimmicks, and I love the rewards system. Maintenance responds quickly and gets things done, while management stays on top of the job every day. The building wouldn’t run the same without Damaris, and Fred has helped keep things running smoothly too. I also love the newer office worker, Miss Nakisha. She’s helpful and understanding, and makes every transaction easy to sort out. I’ve never had a better experience at a place like this.

I’ve been here nearly five months and plan to stay as long as the customer service remains this good. Mr. Johnson is always smiling and ready to help. He’s informative, very helpful, and quick to resolve my issues.

The outside looks nice, and the front desk worker was kind enough to let us see the room before we paid. I’m glad we checked first. The room smelled like mildew and the door was taped shut. It was clean, I will say that, but the green pool and sketchy feel put us off, so we decided not to stay. The rooms really need updating.