Candlewood Suites Jackson by IHG

Of the three places we stayed in three nights while traveling through Georgia, this was the best. The beds were great, the rooms had a decent amount of space, the bathrooms were big, and there was a full kitchen. There's no complimentary breakfast, but we didn't need one. A good gas and fast-food rest area is across the street, and Zaxby's is right next door. Perfect overnight stop.

I stayed here for a fairly long visit, and the staff made sure I was looked after. The front desk team and the GM were excellent, handling any problems quickly and professionally. I'd stay again, especially for the convenient location and service. Having a full kitchen in the room made the place feel much more like home. Zaxby’s is right in the parking lot, with a nice gift shop and gas station across the road. It's just off the interstate, and there's plenty of nature fairly close by. My downsides were no outdoor area to walk, some very loud guests, and a fire alarm at 2am with no explanation. The room was dusty, dirty linens had been left there, and the TV didn't work properly. Other guests said they had the same TV problem. Even with those issues, the staff's response made it a solid four-star stay.

I've been staying at Candlewood Suites for work since June, and Eric deserves a big shoutout. Whenever he's scheduled, he finds a way to make me laugh. His upbeat attitude and sense of humor brighten my day, and he consistently goes above and beyond to make sure I'm comfortable. Having employees like Eric makes being away from home much easier. Candlewood Suites is lucky to have him. Highly recommend!

There are a lot of construction workers staying at this hotel, and parking is very limited. They let guests play extremely loud music on the pool deck, disturbing other people, and don't address it. If you go to bed early or have kids, this isn't the place for you.