Wyndham Lake Charles

The staff were really pleasant, and the room was quiet, clean, and dark once the curtains were drawn. It's very close to the casinos. The toilet seat wobbled a bit and the tissue was a stretch away, but those are small issues given how much cheaper it was than nearby hotels.

It was one of the cheaper rates in Lake Charles, and you get what you pay for. The building is older and needs upkeep: several bulbs in my room were out, the elevator broke while I was there, and the window shades needed repair. Check-in took quite a while. When I called the desk to buy contact lens solution, they didn't have any. The location was convenient for the casinos, and the pillows were soft and the bed decent, so not everything was negative.

The desk staff were kind and accommodating despite a few room problems. The TV wasn't working, but they got it fixed. The phone still didn't work, and the AC was stuck at 60 degrees.

The elevator doors were dusty enough that someone had traced words in the dust, and the second room smelled moldy with a dirty tub and shower floor. My husband and I were there for one business night in winter, and the first room was freezing because the heater didn’t work. It also looked like the bed had already been slept in, with hair on the bed and toilet seat and poop still in the toilet. The front desk offered us another room, but the stay was still very unpleasant. Save your money. We definitely don’t recommend this hotel, which felt more like a motel.