Atlantis Family Waterpark Hotel, an Ascend Collection Hotel
About this property
It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel "Atlantis Family Waterpark Hotel, an Ascend Collection Hotel" is located in Lake Delton. This hotel is located 1 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Big Chief Go Karts, ADare Go Carts and Top Secret.
Popular facilities
Good to know
- Check-in
- From 16:00
- Check-out
- Until 10:00
- Parking
- Free
- Extra bed
- USD 10 per guest/night
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Smoking
- Smoke-free
- Children
- Family friendly
Rooms
Reference price
Family Suite with balcony and with view
- Private bathroom
- air-conditioning
- balcony
- barbecue
- bath
- bedsheets
- coffee
- fireplace
- fridge
- hairdryer
- heating
- iron
- microwave
Family Suite with balcony and with view: Room Amenities
- mirror
- patio
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
- tv
- with-view
1 / 6 Standard Quadruple room with balcony and with view
- 4 guests
- Private bathroom
- air-conditioning
- balcony
- bath
- bedsheets
- coffee
- fridge
- hairdryer
- heating
- iron
- microwave
- private-bathroom
- safe
Standard Quadruple room with balcony and with view: Room Amenities
- shower
- telephone
- toiletries
- towels
- tv
- with-view
Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- private-bathroom
- safe
- tea-or-coffee
Standard Double room: Room Amenities
- telephone
- toiletries
- towels
- tv
- wi-fi
Standard Double room
- 2 guests
- bunk bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- private-bathroom
- safe
- tea-or-coffee
- telephone
Standard Double room: Room Amenities
- toiletries
- towels
- tv
- wi-fi
Guest reviews
Recent reviews shared by hotel guests
The staff were great, friendly, and quick to bring towels when we called. The rest of the stay was a letdown. We paid $20 to check in at 2:15 after our email said 3:30, and were told check-in actually starts at 4, with early arrival charged at $10 an hour. Our room was tiny, the water pressure was awful, and most of the lights had to be switched on at the lamps, so we kept walking around to get the room lit. The fridge froze our food. Of the two indoor pools, one was closed and the other was disgusting. Getting to the room meant taking an elevator, then going down five steps with our luggage cart. The lobby route also had five steps up and eight down, so it was not accessible for someone with mobility needs. The rooms cost a lot for what you get. I really would not recommend staying here.
The staff were nice, but I was very disappointed by how poorly kept the rooms and pool areas were. We found dried blood on the carpet, sheets, and box spring. After we asked for all the sheets to be replaced, one stained sheet was still on the bed when we got back. The indoor pool equipment seemed badly maintained, and there were rusty screws, used bandages, and dried blood on the floor near the seating area. With so many families and kids using those spaces, that was unacceptable.
The location is good, and the price isn't high, but I wouldn't stay here again. The building feels old and worn, and the rooms need renovation. Don't expect your room to be cleaned the day after check-in. The pool wasn't very clean, and the blankets were thin. The bedding didn't seem completely clean either. I'd look for somewhere better if you can.
Our kids had a great time here, and we could walk to Noah's Ark waterpark, which saved us parking costs. The room was spacious, with a jacuzzi, fireplace, and separate bedroom. It's a budget hotel on the main strip in the Dells, so the worn look is noticeable, and the indoor water park could use some attention. Still, it was a fun family stay.
They made everything easy for us, including an early check-in and late checkout, which we really appreciated. The service was so nice and helpful. Our room was very clean, and the in-room whirlpool was amazing and relaxing. We had a great stay and would happily come back.
Amenities
Everything available at this property
General Services
26 available- ATM
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Gift shop
- Television in lobby
- All Spaces Non Smoking (Public And Private)
- Room service
- Linens
- Iron and board
- Laundry
- Safe Deposit Box
- Wake Up Service
- Telephone
- Iron
- Microwave oven
- Coffeemaker
- Barbecue grill(s)
- Picnic area
- Barbeque
- Sun Deck
- Water park
- Water fun
- Family/Kid Friendly
Accessibility
3 available- Upper floors accessible by elevator
- Accessibility features
- Wheelchair Accessible
Internet
1 available- Free Wi Fi
Parking
1 available- Free parking
Meals
3 available- Bar
- Restaurant
- Vending machine
Recreation & Wellness
1 available- Spa tub
Pool and beach
5 available- Swimming pool
- Seasonal outdoor swimming pool
- Pool facilities
- Beach/pool towels
- Children swimming pool
Children
1 available- Playroom
Pets
1 available- Pets Not Allowed
Room Amenities
9 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
61 m 1 min walk
1.4 km 18 min walk
154 m 2 min walk
66 m 1 min walk
Attractions
20- Rick Wilcox Magic Theater154 m 2 min walk
- Alligator Alley Adventures439 m 5 min walk
- Wisconsin Deer Park1.3 km 17 min walk
- Tommy Bartlett Exploratory1.4 km 18 min walk
- Timbavati Wildlife Park1.7 km 21 min walk
Restaurants
20- Dells Store Llc66 m 1 min walk
- B-Lux Grill and Bar279 m 3 min walk
- A.r. Ajvazi, Llc.dba Pizza Pub (ajvazi And Ramiza)295 m 4 min walk
- Gladiator Bar & Grill312 m 4 min walk
- Pizza Pub345 m 4 min walk
Transit
9- Plainfield International AirportAirport72.3 km
- Dells Army DucksBus61 m 1 min walk
- Original Wisconsin DucksBus675 m 8 min walk
- Safari Train DepotTrain1.4 km 18 min walk
- Wisconsin DellsTrain2.3 km 29 min walk
Stay rules
Important conditions for your stay
Fees and optional services
Baby cot
Baby cot (1 available) - Extra charge may apply
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required
Hotel information
- Total rooms
- 96
- Year built
- 1982
- Last renovated
- 2016
Electricity
- Voltage
- 120 V
- Frequency
- 60 Hz
- Socket types
- A, B
