DoubleTree by Hilton Mahwah

The clean room was the one thing I appreciated. For what they charge, the lack of repairs and upgrades is really disappointing. We arrived late and had to switch rooms because the first one was set to 60 degrees and the unit under the window didn't work, so we couldn't warm it up. The heater worked in the second room, but the TV didn't work at all. Nothing was catastrophic, just shabby, and shabby plus expensive doesn't make me happy. We won't be back, and this reflects poorly on the brand.

I had a major booking mistake through Expedia, which I hate, and Mona and Alex helped sort it out quickly. Mona even used her own cell phone to call other locations for me. They both went above and beyond, which is hard to find these days. I'll definitely tell everyone I know to stay at the double tree in Mahwah. Great employees!

Our guests had so many kind things to say about how elegant and well run our Indian wedding reception was. The ballroom at Hilton DoubleTree Mahwah was spacious and beautiful, just right for dancing and celebrating with all our family and friends. From the custom decor to coordinating with our caterers, the team made everything smooth and stress free. A huge thank you to Dina, who made our special day unforgettable. Planning an Indian wedding reception involves lots of details and cultural nuances, and she handled every request gracefully and efficiently. Her flexibility and can-do attitude stood out, and she made room for all our ideas, big or small. From start to finish, the experience was amazing, and we're still on cloud nine. Hilton DoubleTree Mahwah really delivered on service, flexibility, and professionalism. Dina and the whole staff helped turn our vision into reality, and we're forever grateful. I'd highly recommend this venue for weddings and receptions, especially South Asian celebrations.

Everyone at the convention was complaining about the cold. It was beyond freezing, and I think the AC was running while people kept opening doors. The bathrooms ran out of toilet paper, soap, and paper towels too. I wouldn't go back.