Caption By Hyatt Beale Street Memphis
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 00:00
- Check-out
- Until 00:00
- Parking
- Available
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Suite with balcony and with river view
- Private bathroom
- air-conditioning
- fridge
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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1 / 6 Accessible Tub Double room
- 2 guests
- full double bed
- Private bathroom
- fridge
- hairdryer
- private-bathroom
- safe
- tv
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1 / 4 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- fridge
- hairdryer
- private-bathroom
- safe
- tv
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Corner Double room
- 2 guests
- full double bed
- Private bathroom
- fridge
- hairdryer
- private-bathroom
- safe
- tv
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Guest reviews
Recent reviews shared by hotel guests
Ferris L.
Breakfast wasn’t included, but it was awesome. We had avocado toast two ways with truffle oil, plus biscuits and gravy. Service there gets five stars. Getting the car back took over 40 minutes, so three stars for that part. The people were great and hustling, but there weren’t enough staff for the checkout rush. Parking is tricky, and after circling the block four times, we took valet when a space finally opened up, since it was late. With the hotel’s location, you’re almost forced to valet unless you know the area. Plan way ahead to get your car.

Caitlin F.
The room was pretty clean, the bed comfortable, and the hotel is new, but the service was absolutely horrible, especially valet. Their desk is inside with their backs to the street, so they don’t notice cars needing service. They also can’t get the texting system right, then blame you for not getting a text. Check-in is at the centric, since caption has no front desk, but there’s hardly any signage. When I mentioned that, I was ignored. I asked for a quiet room and got one by the elevators and across from the ice dispenser. Food at the rooftop bar took 45 minutes. The air conditioner made a loud click whenever the fan switched on and off, waking us up. The decorations are cute but impractical, and there’s a phone charging outlet on only one side of the king bed. I’d stay elsewhere next time.
Sam D.
We had a lovely stay in the Caption. Check-in staff were friendly, and the hotel felt welcoming. Our room was spacious, clean, and full of fun furniture and decor. It would’ve been nice if the “chill out” bar area had been open sometime during our stay, but it never was.
April B.
We really like this hotel. It’s close to everything, and the suites are spacious with a nice balcony. The valet team was working hard, but they were backed up and needed more staff. We didn’t get the valet text until checkout the next day, and getting our car took forever.
Kenneth D.
The rooms are tight, but that wasn’t a deal breaker, and amenities are negotiable. Cleanliness isn’t. As soon as we walked in, we saw stains on the sheets and pillowcases. The service phone didn’t work, so we had to keep going back to the front desk for basics. The iron and some outlets were broken, which is odd for a place with a business hotel vibe. Parking is valet at $35 a day. 2/10.
Amenities
Everything available at this property
General Services
58 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Express Check In/Check Out
- Chapel
- Garden
- Terrace
- Private Check In/Check Out
- Fire Extinguisher
- Radio
- Outdoor furniture
- Allergy Free Rooms
- Room service
- Trouser press
- Carbon Monoxide Detector
- Indoor Fireplace
- Smoke Detector
- Locker
- Iron and board
- Luggage storage
- Laundry
- Safe Deposit Box
- Shoe shine
- Wake Up Service
- Telephone
- Diet menu (on request)
- Packed Lunches
- Car rental
- Transfer services
- Tour assistance
- Total number of rooms
- Number of floors (main building)
- Twin rooms
- Double rooms
- Suites
- hotel
- American Express
- MasterCard
- Visa
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Entertainment Area
- Check In Hour
- Check Out Hour
- Lift access
- Banquet hall
- Picnic
- Snacks
- Non Smoking Establishment
- Minimum Check In Age
- Billiards
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
3 available- Free Wi Fi
- Internet access
- Wi Fi
Parking
3 available- Electric car charging
- Car park
- Secure parking
Meals
10 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Common kitchen
- Restaurant
- Snack bar
- Vending machine
- Poolside bar
- Bottled water
Sports
2 available- Golf course
- Golf
Room Amenities
8 available- Non Smoking Rooms
- Soundproof rooms
- Fridge
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
130 m 2 min walk
309 m 4 min walk
147 m 2 min walk
27 m 1 min walk
Attractions
20- Orpheum Theatre147 m 2 min walk
- Beale Street Landing213 m 3 min walk
- Beale Street Entertainment District330 m 4 min walk
- Memphis Rock 'n' Soul Museum478 m 6 min walk
- Memphis Riverboats545 m 7 min walk
Restaurants
20- Amelia Gene's27 m 1 min walk
- Pretty Taco63 m 1 min walk
- Cimas71 m 1 min walk
- Carlisle - Wendelta Inc.73 m 1 min walk
- Fancy’s Fish House102 m 1 min walk
Transit
20- Memphis International AirportAirport12.9 km
- Beale Street LandingTram130 m 2 min walk
- Dr. Martin Luther King, Jr.Tram163 m 2 min walk
- Beale StreetTram214 m 3 min walk
- Peabody PlaceTram308 m 4 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required