Holiday Inn Express & Suites Memphis East by IHG
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 2 Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- desk
- fridge
- hairdryer
- iron
- private-bathroom
- tea-or-coffee
- toiletries
- towels
- tv
- wi-fi
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1 / 1 Accessible Double room with view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- desk
- fridge
- hairdryer
- iron
- private-bathroom
- tea-or-coffee
- toiletries
- towels
- tv
- wi-fi
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1 / 3 Room
- Private bathroom
- air-conditioning
- coffee
- desk
- fridge
- hairdryer
- iron
- private-bathroom
- tea-or-coffee
- toiletries
- towels
- tv
- wi-fi
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1 / 2 Double Suite with view
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- with-view
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Guest reviews
Recent reviews shared by hotel guests
Daniel M.
The room was spacious, exceptionally clean, and had plenty of storage for luggage, clothes, and other things. Breakfast was good, with clean, roomy serving space and modern touch-screen grind-and-brew coffee machines. When a work situation went wrong, the staff accommodated me way beyond what I expected. I also left a few things in the closet and was already hours down the road, unable to turn back. They found my belongings and kept them safe until a colleague could pick them up the next day. Rebecca, thanks so much for helping when everything was going wrong. I’m grateful for the hospitality. When I come back to Memphis, I plan to stay here.
Natalie R.
For a newer hotel remodel, the carpet and bathtub were dirty, the mirror was streaky, and the elevator walls looked greasy.
Victor M.
The room was clean and everything in it worked, but the service and breakfast let me down. I tried to add Friday night to my Saturday reservation and asked if they could match the rate. No one responded. Later I asked the front desk for an email address to send feedback, and got ignored again. Breakfast was disappointing both mornings. At 7:10 Saturday, only ten minutes after it opened, the biscuits were doughy inside, the turkey sausage was greasy, and the eggs looked like they might have been sitting since Friday. When I mentioned it, the desk brushed me off, saying breakfast was almost gone. I've stayed at hotels all over the country and never seen weekend breakfast run out in ten minutes. On Sunday, the attendant was still setting things up around that time. The pancake maker wasn't on either day. The room is solid and the price could be right, but I wouldn't count on breakfast or attentive staff.
Ethan B.
I wouldn't stay here. The general manager and owner never replied to an inquiry I sent by email or followed up through IHG's official channels. When I had an issue, the inquiry was marked "resolved" without anything being done, which is unacceptable. I don't know what's going on, but something feels off, and I worry a small problem would be left unattended. There could be employee theft or corruption at the GM or owner level, though I can't say for sure. The operator later claimed the hotel wasn't in business at the time. That isn't accurate. I took the matter all the way to IHG Corporate, and the response seems like damage control. If new management is in place, maybe the problems I raised have been fixed. But don't whitewash what happened. Own it, make improvements, and move on. Parker Martin, if you want to respond to my emails and inquiries, I'll revise this review. Until then, DO NOT STAY AT THIS HOTEL.
Kimberly F.
I was here for work. The location was good and easy to reach, and my room was clean, spacious, and very nice.
Amenities
Everything available at this property
General Services
55 available- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Heating
- Newspapers
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Linens
- Iron and board
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Luggage storage
- Telephone
- Iron
- Coffeemaker
- Sun Deck
- Family/Kid Friendly
- Personal protection equipment for staff
- Extra decontamination measures
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Total number of rooms
- Number of floors (main building)
- Twin rooms
- Double rooms
- Suites
- hotel
- American Express
- MasterCard
- Visa
- Airport
- Check In Hour
- Check Out Hour
- Late Check Out
- Room service
- Laundry service
- Launderette
- Multilingual staff
- Air conditioning in public areas
- Hotel safe
- Cloakroom
- Lift access
- Newspaper stand
- Sun terrace
- Luggage room
- Smoking area
- Hot tub
- Non Smoking Establishment
- Bowling alley
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
4 available- Parking
- Parking nearby
- Free Parking on Premises
- Car park
Meals
6 available- Coffee/tea for guests
- Breakfast
- Restaurant
- Vending machine
- Air conditioning in Restaurant
- Continental breakfast
Business Services
6 available- Business center
- Event facilities
- Conference Hall
- Conference room
- Meeting room
- Business centre
Recreation & Wellness
1 available- First Aid Kit
Pool and beach
4 available- Swimming pool
- Outdoor pool
- Beach/pool towels
- Sun loungers
Sports
8 available- Tennis court
- Fitness facilities
- Golf сourse (within 3 km)
- Gym
- Fitness
- Mini golf
- Tennis
- Golf practice facility
Room Amenities
10 available- Family room
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Shower
- Alarm clock
- Toiletries
- Towels and bed linen
- TV lounge
Languages
2 available- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
11.7 km
11.8 km
5.3 km
61 m 1 min walk
Attractions
20- Shelby Farms Park5.3 km
- Memphis Botanic Garden5.3 km
- Children's Museum of Memphis10.9 km
- Liberty Park11.2 km
- Overton Park12.7 km
Restaurants
20- Commissary BBQ German Town61 m 1 min walk
- Mirash Inc133 m 2 min walk
- Pyro's Fire Fresh Pizza161 m 2 min walk
- Wang's Dynasty Inc172 m 2 min walk
- Another Broken Egg Cafe175 m 2 min walk
Transit
20- Memphis International AirportAirport11.7 km
- MATA Bus 2Bus11.8 km
- MATA Local Buses to CityBus12.5 km
- Memphis Greyhound Bus StationBus12.6 km
- MegabusBus12.6 km

Stay rules
Important conditions for your stay
Rules and eligibility
Children
Ages 0-17 - Extra bed available