Holiday Inn Cleveland Northeast - Mentor by IHG
About this property
It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel "Holiday Inn Cleveland Northeast - Mentor by IHG" is located in Mentor. This hotel is located in 3 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Indian Museum of Lake County.
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Parking
- Free
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Multi-language staff
- Smoking
- Smoke-free
Rooms
Reference price
1 / 6 Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- mirror
- private-bathroom
- safe
- tea-or-coffee
Double Suite: Room Amenities
- telephone
- toiletries
- towels
- tv
- wi-fi
1 / 4 Quadruple Suite
- 4 guests
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- mirror
- private-bathroom
- safe
- tea-or-coffee
Quadruple Suite: Room Amenities
- telephone
- toiletries
- towels
- tv
- wi-fi
1 / 1 Quadruple Suite
- 4 guests
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- mirror
- private-bathroom
- safe
- tea-or-coffee
Quadruple Suite: Room Amenities
- telephone
- toiletries
- towels
- tv
- wi-fi
1 / 4 Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- private-bathroom
- tea-or-coffee
- telephone
- toiletries
Standard Quadruple room: Room Amenities
- towels
- tv
- wi-fi
Guest reviews
Recent reviews shared by hotel guests
The room was really quiet, the beds were comfortable, and the bathroom was clean. We did have to ask for toilet paper, and they even had a plastic fork when I needed one. The location is phenomenal. The morning and night staff both deserve raises. I don’t care how much they make, they aren’t paid enough for how awesome and personable they are. Highly recommend!
There was plenty of safe parking, and services nearby were easy to reach on foot. Check-in was a breeze, the staff were friendly, and the rooms were immaculate and very comfortable. The breakfast buffet even had real eggs, not powdered ones. Best stay I’ve had at a Holiday Inn in a long time.
The hotel is well known and seems far better than its current rating suggests, but the service staff were among the worst I’ve ever encountered. Staff members came into my room several times in the early morning while I was fast asleep. When I went out to confront them and ask what they wanted, all they said was, “I’m sorry.” Any hotel employee could apparently just walk into your room while you’re sleeping.
The free breakfast is very good, and there are plenty of restaurants to choose from nearby. The hotel is right off the highway. It’s a good place, with a comfortable bed and a small bathroom that was clean and in good shape.
The family dinner here was the best I’ve ever had. There was a musician playing great music, a football game on in the restaurant, and the food was impeccable. The service was great, too. I have gluten allergies, and the staff were very accommodating, which made me really happy. I travel a lot and usually find the food disappointing, so thank you for the southwest taco salad. I haven’t eaten anything that tasty in a long time. My husband is a Diamond member, and we stay at IHG properties a lot. This hotel had a very inviting, beautifully decorated atmosphere, and all the staff were wonderful and dedicated. I had the loveliest experience here. Thank you for a lovely stay.
Amenities
Everything available at this property
General Services
35 available- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Gift shop
- Express Check In/Check Out
- Garden
- Television in lobby
- Reception desk
- Bridal suite
- Room service
- Indoor Fireplace
- Iron and board
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Iron
- Cafe
- Microwave oven
- Car rental
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet
Parking
3 available- Free parking
- Parking nearby
- Free Parking on Premises
Meals
8 available- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Vending machine
- Kitchen
Business Services
5 available- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Pool and beach
3 available- Swimming pool
- Indoor Pool
- Next to the beach
Sports
2 available- Fitness facilities
- Golf course (within 3 km)
Pets
1 available- Pets Not Allowed
Room Amenities
8 available- Non Smoking Rooms
- Fridge
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Alarm clock
- Toiletries
Languages
2 available- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
2.7 km 34 min walk
6.7 km
370 m 5 min walk
36 m 1 min walk
Attractions
20- Game Show Duels Mentor370 m 5 min walk
- Indian Museum of Lake County710 m 9 min walk
- President's Park1.8 km 22 min walk
- Eleanor B Garfield Park1.8 km 23 min walk
- James A. Garfield National Historic Site2.3 km 29 min walk
Restaurants
20- Marion's Mediterranean Restaurant & Tapas Bar36 m 1 min walk
- Smokey Bones Mentor100 m 1 min walk
- The Burger Experience103 m 1 min walk
- The Wing Experience103 m 1 min walk
- Savoria Bar & Grill109 m 1 min walk
Transit
20- Cleveland Hopkins International AirportAirport48.6 km
- Akron Fulton International AirportAirport70.0 km
- Frank J. Polivka Transit CenterBus2.7 km 34 min walk
- Lake Shore Live SteamersTrain6.7 km
- est.222.Bus13.6 km
Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required
Hotel information
- Total rooms
- 132
- Floors
- 4
- Year built
- 1983
Electricity
- Voltage
- 120 V
- Frequency
- 60 Hz
- Socket types
- A, B
